(You will need to provide the MAC ID on the bottom of the Vonage Device.) In the U.S., visit In Canada, visit 2. If you received your Vonage Device in the mail from Vonage, your Vonage phone service has already been activated. 3. You also need a high-speed Internet connection, such as DSL or cable, to use Vonage. Helpful terms: ISP (Internet Service Provider) – The company that supplies your high-speed Internet connection. Modem – A piece of network equipment that your lnternet Service Provider