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You can also obtain a suitable glass scraper from our after- sales service or from the e- Shop. Using special sponges to clean glass ceramic achieves great cleaning results. Hob surround To prevent damage to the hob surround, observe the following instructions: ¦ Use only hot soapy water. ¦ Wash new sponge cloths thoroughly before use. ¦ Do not use any sharp or abrasive agents. ¦ Do not use the glass scraper. Rectifying faults Faults often have simple explanations. Please read the following notes before calling the aftersales service. Display Fault Measure Blank There is no power supply. Check the household fuse for the appliance. Check whether there is a power cut by trying other electronic appliances. All displays The controls are damp or an object is Dry the controls or remove the object. flash resting on them. ‹ flashes The controls are damp or an object is Dry the controls or remove the object. Switch off the appliance. Switch the when resting on them. appliance back on. switched on ” ‹ Display faulty. Switch the appliance off and back on again after about 30 seconds using either the household fuse or the circuit breaker in the fuse box. Contact the after-sales service if this appears on the display again. ” . The electronics have overheated and Wait until the electronics have cooled down sufficiently. Then touch a con- have switched off the corresponding trol for the hotplate. hotplate. ” … The electronics have overheated and Wait until the electronics have cooled down sufficiently. Then touch any have switched off all hotplates. control. ” ‰ The hotplate was in operation for too You can switch the hotplate back on again immediately. long and has switched itself off. After- sales service Our after- sales service is there for you if your appliance should need to be repaired. We are committed fo find the best solution also in order to avoid an unnecessary call-out. E number and FD number: Please quote the E number (product number) and the FD number ( production number) of your appliance when contacting the after-sales service. The rating plate bearing these numbers can be found on the appliance certificate. Please note that a visit from an after- sales service engineer is not free of charge, even during the warranty period. Please find the contact data of all countries in the enclosed customer service list. To book an engineer visit and product advice GB 0844 8928979 Calls from a BT landline will be charged at up to 3 pence per minute. A call set- up fee of up to 6 pence may apply. IE 01450 2655 Trust the expertise of the manufacturer, and rest assured that the repair will be carried out by trained service technicians using original spare parts for your domestic appliance. Test dishes This table has been produced for test institutes to facilitate the testing of our appliances. The data in the table refers to our accessory cookware from Schulte Ufer (4-part induction pot set HEZ 390042) with the following dimensions: ¦ Saucepan dia. 16 cm, 1.2 litres, for 14.5 cm dia. single-circuit hotplate ¦ Cooking pot dia. 16 cm, 1.7 litres, for 14.5 cm dia. single- circuit hotplate ¦ Cooking pot dia. 22 cm, 4.2 litres, for 18 cm dia. or 17 cm dia. hotplate ¦ Frying pan dia. 24 cm, for 18 cm dia. or 17 cm dia. hotplate Heating up/ bringing to boil Ongoing cooking Test dishes Heat setting Cooking time (min: sec) Lid Ongoing cooking Lid setting Melting chocolate Ovenware: Saucepan Chocolate couverture ( e.g. Dr. Oetker ---1. No Zartbitter, 150 g) on 14.5 dia. hotplate Heating and keeping lentil stew warm Ovenware: Cooking pot Lentil stew made to DIN 44550 Initial temperature 20 ° C Amount 450 g for 14.5 cm dia. hotplate 9 approx. 2: 00 without stirring Yes 1. Yes Amount: 800 g for 18 cm dia. or 17 cm 9 approx. 2: 00 without stirring Yes 1. Yes dia. hotplate Lentil stew from the tin e. g lentil with Erasco sausages: Initial temperature 20 ° C Amount 500 g for 14.5 cm dia. hotplate 9 approx. 2: 00 Yes 1. Yes (Stir after approx. 1: 30) Amount: 1000 g for 18 cm dia. or 17 cm 9 approx. 2: 30Yes 1. Yes dia. hotplate (Stir after approx. 1: 30) Simmering Bechamel sauce Ovenware: Saucepan Milk temperature: 7 ° C Recipe: 40 g butter, 40 g flour, 0.5 l milk 9 2 approx. 5: 20 No 1 1, 3 No (3.5% fat content) and one pinch of salt for 14.5 cm dia. hotplate 1 Melt the butter, stir in the flour and salt and keep cooking the roux for 3 minutes 2 Add the milk to the roux and bring to the boil, stirring continuously 3 After the Bechamel has come to the boil, keep cooking it at setting 1 for a further 2 minutes, stirring all the time Cooking rice pudding Ovenware: Cooking pot Milk temperature: 7 ° C Recipe: 190 g round grain rice, 22.5 g 9 approx. 6: 30 No 2 Yes sugar, 750 ml milk (3.5% fat content) and one pinch of salt for 14.5 cm dia. hotplate Heat the milk until it starts to rise up. Switch down to the ongoing cooking setting and add the rice, sugar and salt to the milk Stir the rice pudding after 10 minutes Heating up/ bringing to bo...