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• Make sure the wall outlet is working. • Try pressing the POWER button on the TV to make sure the problem is not the remote. If the TV turns on, refer to “The remote control does not work” below. The TV turns off automatically. • Ensure the Sleep Timer is set to Off in the Setup menu. • If your PC is connected to the TV, check your PC power settings. • Make sure the AC power cord is plugged in securely to the wall outlet and the TV. • When watching TV from an antenna or cable connection, the TV will turn off after 10 ~ 15 minutes if there is no signal. . . English Issues Solutions and Explanations Issues Solutions and Explanations There is no picture/Video. • Check cable connections (remove and reconnect all cables connected to the TV and external devices). • Set your external devices’ (Cable/Set top Box, DVD, Blu-ray etc) video outputs to match the connections to the TV input. For example, if an external device’s output is HDMI, it should be connected to an HDMI input on the TV. • Make sure your connected devices are powered on. • Be sure to select the TV’s correct source by pressing the SOURCE button on the TV remote. . The TV is not receiving all channels. • Make sure the Antenna cable is connected securely. • Please try Plug & Play (Initial setup) to add available channels to the . channel list. Go to MENU -System -Plug & Play (Initial setup) and wait for all available channels to be stored. • Verify the Antenna is positioned correctly. RF (Cable / Antenna) Connection English . Issues Solutions and Explanations PC Connection A “Mode Not Supported” message appears. •Set your PC’s output resolution so it matches the resolutions supported by the TV. “PC” is always shown on the source list, even if a PC is not connected. •This is normal; “PC” is always shown on the source list, regardless of whether a PC is connected. The video is OK but there is no audio. •If you are using an HDMI connection, check the audio output setting on your PC. Network Connection . • The Samsung Wireless USB dongle is required to use a wireless network. The wireless network connection for LED6490 and under failed. • Make sure the Network Connection is set to Wireless. • Make sure the TV is connected to a wireless IP sharer (router). English Issues Solutions and Explanations Recording / Timeshift Issues Solutions and Explanations Recording / Timeshift The USB device is not recognized or a Device Format, Checking Device or Device Performance Test fails. . A message prompts me to format a USB device that has been working well. • See the manual for the USB device to check that the USB device supports recording. • If the USB device has a lock, ensure it is off. • Check that the USB device can be formatted when connected to the PC. Connect the USB to the TV and format it. (Formatting may fail intermittently.) • If a Device Performance Test or formatting failed, it means that there is a problem with the USB hardware or the performance of the USB hardware is too low. . • If the ...
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