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manual abstract
TRANSFER WITH CAMP-ON When you are transferring a call to another station signal, you may camp the call on to this station. Simply the busy signal. The called party will be alerted that a call is waiting for them. NOTE: If you receive No More Calls tone, that station has no key to receive another call. Press TRSF to return to the outside caller. TRANSFER TO VOICE MAIL This feature is used to send a call directly to a voice mailbox. Your keyset must have a correctly programmed VT key to accomplish this. To transfer a call directly to a voice mailbox: • While on a call, press the VT key and dial the mailbox number. • Hang up when dialing is completed. CALL WAITING If an outside call has been camped-on to your phone or another station has camped-on to you: • Your keyset will ring and the call that is waiting for you (camped-on) will flash green. • Press the flashing button to answer; your other call will go on hold automatically if your station has the Automatic Hold feature set. If not, you must press HOLD and then the flashing button. OR Finish the first call and hang up; the waiting call will ring. • Lift the handset or press the ANS/RLS key to answer. NOTE: Intercom calls will not go on Automatic Hold. CONFERENCE You may conference up to five parties (you and four others) in any combination of outside lines and stations in any order. • While engaged in a conversation, CONF key and receive conference tone. • Make another call, either intercom CONF key and receive conference tone. • Make another call or press the CONF key to join all parties. • Repeat the last step until all parties are added. NOTE: When attempting to add another party to the conference and you are not able to reach the desired person, hang up. CONF key again to return to your previous conversation. To drop a party from your conference call: • Press CONF and dial the extension or line number that is to be dropped. • Press CONF again to reestablish the conference. NOTE: To leave the conference, hang up. Control is passed to the next internal station. If there are no internal stations and you wish to leave outside connected together in a trunk to trunk conference, press the CONF key plus the CALL button that the call appears on or follow the instructions to drop a party and use your extension number. When they hang up, the lines will release automatically. Press CONF to rejoin a trunk to trunk conference. CONFERENCE SPLITTING If you are the controlling party of a conference and your keyset has the Auto Hold feature turned on (see customizing your keyset) and all of the outside lines involved in the conference appear as buttons on your keyset, you can split the conference into separate calls as follows: • Press any one of the outside line buttons. That outside line will remain steady green to indicate you are still connected to it. All other outside lines in the conference will be placed on system hold at your keyset. All intercom callers in the conference will be disconnected. You may now speak with each caller privately and transfer them as usual or restablish another conference. FORWARDING CALLS You may forward your calls to another station, group of stations or an external telephone number. Program a destination for the type of forwarding you want as detailed below. If you have FWD ALL, FWD BUSY and FWD NO ANSWER keys, press one to turn that forward feature on. A steady red light reminds you what forward condition is activated. You can clear conditions station lifting the handset and dialing 600. FORWARD ALL CALLS To forward all your calls under any condition to another station: • Dial 601 plus the extension or group number. • Receive confirmation tone and NOTES: 1. If the Hot Keypad feature has been turned off, you must first lift the handset or press SPK before you begin dialing. 2. The station that receives a Forwarded All call forwarded station. This is useful when you are expecting an important call but you do not wish to be disturbed by other calls. 3. When a station user places his/her keyset in Forward does not have a FORWARD ALL key, the TRSF key will light to indicate Forward All has been set and calls to this station have been elsewhere. FORWARD BUSY To forward calls to another station when you are on the phone: • Dial 602 plus the extension or group number. • Receive confirmation tone and hang up. NOTE: If the Hot Keypad feature has been turned off, you must first lift the handset or press SPK before you begin dialing. FORWARD NO ANSWER To forward calls to another station when you do not answer: • Dial 603 plus the extension or group number. • Receive confirmation tone and hang up. NOTE: If the Hot Keypad feature has been turned off, you must first lift the handset or press SPK before you begin dialing. FORWARD BUSY/NO ANSWER If you have both a Forward on Busy destination and a Forward No Answer destination programmed, you may set both of these at the same time: • Dial 604. • Receive confirmation tone and hang up. NOTE: If the H...
Other models in this manual:Phones - BASIC 12B (224.48 kb)
Phones - STD 24B (224.48 kb)
Phones - BASIC 12B (224.48 kb)
Phones - LCD 12B (224.48 kb)