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manual abstract
You can get important Windows updates by doing the following: ! Your computer must be connected to the Internet before you can receive updates. 1 Connect to the Internet. 2 Double-click the Windows Security Alerts icon on the taskbar. 3 Follow the on-screen instructions to set up automatic or scheduled updates. How do I keep my antivirus software updated? You can keep the Norton Internet Security software program current with the latest updates from Symantec Corporation. To download and install the latest security update 1 Click Start, All Programs, Norton Internet Security, and Norton Internet Security. 2 Click the item to update the software on the left pane. 3 Follow the on-screen instructions to select and download updates. 117117nN Troubleshooting Battery How do I find the battery charging status? See Charging the Battery Pack (page 24). When is my computer using AC power? When your computer is directly connected to the AC adapter, it uses AC power, even if the battery pack is installed. When should I recharge the battery pack? . When the battery level falls below 10 percent. . When both the battery and power indicators blink. . When you have not used the battery pack for a long period of time. When should I replace the battery pack? If the battery power is still low after charging it, the battery pack may be reaching the end of its life and should be replaced. 118118nN Troubleshooting Should I be concerned that the installed battery pack is warm? No, it is normal for the battery pack to be warm when it is powering your computer. Can my computer enter Hibernate mode while using battery power? Your computer can enter Hibernate mode while using battery power, but some software programs and peripheral devices prevent the system from entering Hibernate mode. If you are using a program that prevents the system from entering Hibernate mode, save your data frequently to avoid losing data. See Using Hibernate Mode (page 84) for information on how you can manually activate Hibernate mode. 119119nN Troubleshooting Internet What should I do if my modem does not work? . Make sure the telephone cable is securely plugged into the modem port on your computer and the wall jack. . Make sure the telephone cable is working. Plug the cable into an ordinary telephone and listen for a dial tone. . Make sure that the telephone number the program is dialing is correct. . Make sure the software you are using is compatible with your computer's modem. (All preinstalled Sony programs are compatible.) . Make sure the modem is the only device connected to your telephone line. . Follow these steps to check the settings: 1 Click Start and Control Panel. 2 Click Hardware and Sound. 3 Click Phone and Modem Options. 4 On the Modems tab, check that your modem is listed. 5 On the Dialing Rules tab, check the location information is correct. 120120nN Troubleshooting Why is my modem connection slow? Your computer is equipped with a V.92/ V.90 compatible modem. Many factors may influence modem connection speed, including telephone line noise or compatibility with telephone equipment, such as fax machines or other modems. If you think your modem is not connecting properly to other PC-based modems, fax machines, or your Internet Service Provider (ISP), do any of the following: . Ask your telephone company to verify your telephone line is free of any line noise. . If your problem is fax-related, make sure there are no problems with the fax machine you are calling and that it is compatible with fax modems. . If you are having a problem connecting with your ISP, make sure the ISP is not experiencing technical problems. . If you have a second telephone line, try connecting the modem to that line. 121121nN Troubleshooting Networking What should I do if my computer cannot connect to a wireless LAN access point? . Connection availability is affected by distance and obstructions. You may need to move your computer away from obstructions or closer to any access point you may be using. . Make sure the WIRELESS or WIRELESS LAN switch is on and the Wireless LAN indicator is lit on your computer. . Make sure power to the access point is on. . Follow these steps to check the settings: 1 Click Start and Control Panel. 2 Click View network status and tasks under Network and Internet. 3 Click Connect to a network to confirm that your access point is selected. . Make sure the encryption key is correct. What should I do if I cannot access the Internet? . Check the access point settings. See the manual that came with your access point for more information. . Make sure your computer and the access point are connected to one another. . Move your computer away from obstructions or closer to any access point you may be using. . Make sure your computer is properly configured for Internet access. 122122nN Troubleshooting Why is the data transfer speed slow? . The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points...
Other models in this manual:Notebooks and Netbooks - VGN-N31L_W (1.02 mb)
Notebooks and Netbooks - VGN-N31M_W (1.02 mb)
Notebooks and Netbooks - VGN-N31S_W (1.02 mb)
Notebooks and Netbooks - VGN-N31Z_W (1.02 mb)