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Check if the Num lock indicator light is unlit. If the indicator light is unlit, press the Num Lk key to turn it on before entering numerals. Troubleshooting > Floppy Disks n160 N Floppy Disks Why doesn't the Safely Remove Hardware and Eject Media icon appear on the taskbar when the drive is connected? Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB port. If you need to secure the connection, wait a few moments for the computer to recognize the drive. If the icon still does not appear, follow these steps: 1 Close all programs that are accessing the floppy disk drive. 2 Wait until the indicator light on the floppy disk drive turns off. 3 Push the eject button to remove the disk, and unplug the USB floppy disk drive from your computer. 4 Reconnect the floppy disk drive by plugging the USB cable into the USB port. 5 Restart the computer by clicking Start, the arrow next to the Shut down button, and Restart. What should I do if I cannot write data to a floppy disk? . Make sure the floppy disk is properly inserted in the drive. . If the disk is inserted properly and you are still unable to write data to it, the disk may be full or write-protected. You can either use a floppy disk that is not write-protected or disable the write-protect feature. Troubleshooting > Audio/Video n161 N Audio/Video What should I do if I cannot use my digital video camcorder? If a message appears stating that the i.LINK device is disconnected or turned off, the i.LINK cable may not be securely plugged into the port on your computer or camcorder. Unplug the cable, and plug it in once again. See Connecting an i.LINK Device (page 87) for more information. How do I turn off the Windows startup sound? To turn off the Windows startup sound, follow these steps: 1 Click Start and Control Panel. 2 Click Hardware and Sound. 3 Click Manage audio devices under Sound. 4 On the Sounds tab, click to cancel the Play Windows Startup sound check box. 5 Click OK. How do I change the sound output device? If you do not hear sound from the device connected to a port, such as the USB port, HDMI output port, optical output port, or headphones jack, you need to change the device for sound output. 1 Close all open programs. 2 Click Start and Control Panel. 3 Click Hardware and Sound. 4 Click Manage audio devices under Sound. 5 On the Playback tab, select your desired device for sound output and click Set Default. Troubleshooting > Audio/Video n162 N What should I do if I do not hear the sound from the sound output device connected to the HDMI output port, optical output port, or headphones jack? . You need to change the sound output device if you want to hear sound from the device connected to a port, such as the HDMI output port, optical output port, or headphones jack. For the detailed procedure, see How do I change the sound output device? (page 161). . If you still hear no sound from the sound output device, follow these steps: 1 Follow steps 1 to 4 in How do I change the sound output device? (page 161). 2 On the Playback tab, select the HDMI or S/PDIF icon and click Properties. 3 Click the Advanced tab. 4 Select the sample rate and bit depth (for example, 48000 Hz, 16 bit) which the device supports. 5 Click OK. Troubleshooting > Audio/Video n163 N How do I output the Dolby Digital or DTS sound through an S/PDIF-compatible device? To output the Dolby Digital or DTS sound from a disc through an S/PDIF-compatible device connected to your computer, follow these steps: 1 Click Start and Control Panel. 2 Click Hardware and Sound. 3 Click Manage audio devices under Sound. 4 On the Playback tab, select the optical out icon and click Properties. 5 Click the Supported Formats tab. 6 Click to select the DTS Audio and Dolby Digital check boxes. 7 Click OK. ! If the Dolby Digital or DTS output is connected to a device that does not support it, the device will not play any sound. In such a case, cancel the DTS Audio and Dolby Digital check boxes. Why do sound interruptions and/or dropped frames occur when I play high-definition videos, such as those recorded with the AVCHD digital video camcorder? Playing high-definition videos requires substantial hardware resources, such as CPU, GPU, or system memory performance on your computer. During the video playback, some operations and/or functions may become unavailable, and sound interruptions, dropped frames, and playback failure may occur depending on the configuration of your computer. Troubleshooting > "Memory Stick" n164 N "Memory Stick" What should I do if I cannot use "Memory Stick" that was formatted on a VAIO computer on other devices? You may need to reformat your "Memory Stick". Formatting "Memory Stick" erases all data, including music data previously saved on it. Before you reformat "Memory Stick", back up important data and confirm that "Memory Stick" does not contain files you want to keep. 1 Copy the data from "Memory Stick" onto your buil...
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