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Desktops - HP Server tc4100 (212.45 kb)
Desktops - HP Server tc4100 (21.27 kb)
manual abstract
HP Server tc4100 Technical Reference Label
A Front View (Rack Version)
P/N P3537-80205
Barcode 3 of 9 here
Hot-Swap Mass
Storage Cage
I/O Connectors
Power Supplies
System Board
Fan Assembly
B Controls, Ports, and Indicators
(at rear of System)
Non-Hot-Swap
Control Panel
PCI Slots (6)
Mass Storage Cage
LAN A Status
Power Status
Keyboard
System Status
Visual Diagnostic
Lock
Panel (optional)
Reset Button
Power LED
Control Panel
Locator
Button
LAN
A
Power Button
1
Note: The fol owing actions should be taken when the System Status LED is il uminated:
2 3 4 5
If the HP Remote Management Card is instal ed, see the Visual
Diagnostic Panel underneath the top cover for additional error diagnosis.
If the HP Remote Management Card is not instal ed, this LED indicates
a system fan failure. Check system fans.
Hot-Swap Hard Drive
Activity LED
Boot Order
Status LED
1. IDE CD-ROM
2. FDD
3. SCSI A Bus
• Starting at SCSI
Rear Panel Ports
Device ID 0
LAN Port
Parallel Port
4. SCSI B Bus
Shelves 2 & 3:
• Starting at SCSI
Hot-Swap Mass
Optional Mass
Device ID 0
Storage Cage Lock
Storage
5. PCI Slot P6
Keyboard
Shelf 1:
6. PCI Slot P5
IDE CD-ROM
Locator Switch
7. PCI Slot P4
Caution: Do not operate Server for more
Mouse
8. PCI Slot P3
than 2 minutes with any cover removed. This
Video SVGA
9. PCI Slot P2
Hot-Swap HDD Slots
includes Power Supply Bays and Disk Drives.
10. PCI Slot P1
11. Embedded LAN
Processor will shut down if overheated.
Flexible Disk Drive
USB Ports
Serial
Serial Port B
Port A
C System Board
D Visual Diagnostic Panel
LED Name
Error Conditions
Corrective Action
Intrusion Switch
Connector
This is an optional accessory included
PROCESSOR
Temperature over threshold, Check system event log* to determine details of
Serial /
32 Bit
64 Bit
LAN / USB
internal CPU Error
error. If CPU is over temperature threshold, check
with the HP Remote Management Card.
Troubleshooting and resolving issues with
Parallel
for proper instal ation of heatsink and thermal
Mouse
the tc4100 using the Internal Visual
PCI Slots 6 5 4 3
2 1
Video
grease. Also check items in System Temperature
Keyboard
Diagnostic Panel
section below.
= OK
See Tech Reference Label
If some other error, or error is not resolved, try
1
2
Please follow this procedure when an LED
rebooting the server to resolve the error.
PROCESSOR
Processor
becomes lit:
MEMORY DIMM
ECC double- and single-bit
Check system event log* to determine details of
Locator Switch
RMC
1. Use the steps in the "Corrective Action" column
errors
error. If error is a predictive failure then you may
Connector
MEMORY DIMM 0
(right) in the row corresponding to the lit LED to
continue to operate server. However, the DIMM
Cable
MEMORY DIMM 1
troubleshoot and resolve the issue.
should be replaced as soon as possible to avoid
Connector
System Board
Memory
unscheduled downtime. If error is a double-bit
Power Connector
MEMORY DIMM 2
2. If the recommended corrective actions do not resolve
uncorrectable error, then the DIMM should be
MEMORY DIMM 3
the issue, refer to Chapter 6, "Troubleshooting," of the
replaced immediately.
tc4100 Operation and Maintenance Manual to
If some other error has occurred, power down
CPU 1
troubleshoot and resolve the issue.
SYSTEM FAN
server, reseat DIMM, and restart server.
System Fan
1
3. If the issue is stil unresolved, please contact HP
SYSTEM FAN
Incorrect fan speed,
Reseat system fan module.
Support: http://www.hp.com/netserver
predictive fan failure, fan
If error is stil not resolved, replace system fans.
CPU 2
failure
= OK
See Tech Reference Label
5 6
or Terminator
SYSTEM BOARD
System Board
SYSTEM BOARD
System Board voltage level
Reboot server
MEMORY CONFIG
Memory Config.
Please Note:
error
PROCESSOR CONFIG
Visual Diagnostic Panel LEDs can be triggered by
Processor Config.
MEMORY CONFIG
Incorrect memory type
Check that the instal ed memory is HP PC133
sensors and/or by events being logged in the system
ECC SDRAM memory. If not, replace al DIMMs
Battery
SYSTEM TEMPERATURE
System Temperature
event log. Depending on which of these two has
which are not HP PC133 ECC SDRAM memory.
Flexible
triggered the LED to il uminate, ther are two different
PROCESSOR CONFIG
Incompatible stepping
Check the stepping of the processors. Replace any
Disk
0
set of LED behaviors that can be observed:
processors that do not have compatible steppings.
Drive
CHECK EVENT LOGS
Event Log
LEDs reflecting actual sensors should turn OFF if the
1
DIMM Slots
sensor returns to normal. A system reset always
SYSTEM TEMPERATURE Temperature over threshold
Check that the fol owing are true:
2
returns the sensors to normal. If the error condition
Al system fans are operational.
1 2 3 4 5
Control
is stil present when the system comes back up, the
CPU heatsink is instal ed correctly on
Panel
3
sensor wil go back to the error state within one
processor with thermal grease.
minute.
Misc. Power
Room temperature is within supported
Signal
Some LEDs are triggered by events logged in the
temperature range.
system event log (eg. DIMM configuration error);
Connector
Al covers, fil er panels, and air ducts are
Shaded rectangle represents
these wil be cleared only by a system reset. After
SCSI A
instal ed correctly.
position of slide switch
the reset, the LED wil be cleared until a new system
Adequate ventilation is provided.
1 Not Used
event is logged in the system event log. These LEDs
2 Enable Front Panel Buzzer
should stay lit even if the server is turned off.
IDE
SCSI B
Check system event log
3 Clear Password
* for further details.
O
P
4 Clear CMOS
E
If the problem is stil not resolved reboot server.
Configuration
N
5 Not Used
6 Not Used
* The system Event Log can be accessed from: Instant
CHECK EVENT LOG
Many errors
Check system event log
Switch
* to determine error
7 Not Used
Toptools, Toptools, Diagtools and hp navigator CD.
condition.
8 Not Used
F Mass Storage & I/O Cabling
G General Information
Cables Type
1
FDD Cable
Audience Assumptions
This Technical Reference Label is for trained service personnel. Hewlett-
2
Hot-Swap HDD SCSI Cable
Packard Company assumes you are qualified in the servicing of computer
equipment and trained in recognizing hazards in products with hazardous
1
3
Intrusion Switch
Power Distribution
Mass Storage
3 1
3
Non-Hot-Swap SCSI Cable
energy levels.
Connector
Board
Cage
Locator Switch
4
IDE CD-ROM Cable
Electrostatic Discharge
System Board
Connector
System Board
Connector
IDE CD-ROM Drive
To avoid catastrophic or hidden damage to components, wear a wrist strap and
5
Control Panel Cable
use a static-dissipative work surface connected to the chassis when handling
8
Non-Hot-Swap
SCSI Jumper Cable
components. Use an antistatic service kit, such as 3M
® 8501/8502/8505 or
Mass Storage Drive
6
Power Supply
equivalent.
Connector
Non-Hot-Swap
Mass Storage Drive
7
Misc. Power Signal Cable
This information is subject to change without notice and is provided without warranty.
System Board
8
System Board Power Cable
Connector
Flexible Disk
Power
9
Drive
Flexible Disk Drive
Drive Power Cable
Supply 2
Connector
Service Information
Mass Storage
10
Power Supply Distribution Cable
9
SCSI A
Connector
Electronic Support Services
11
Fan Extension Cable
Internet Web Page http://www.hp.com/netserver
Control Panel
System Fans
HDD 1
Internet FTP ftp:ftp.hp.co./pub/servers
Connector
Connector
12
Diagnostic Board Cable
HDD 2
Compuserve Library GO HPPC
Misc. Power
Power Supply
Signal Connector
HDD 3
PLEASE NOTE: Cable 2 can only connect to
hp navigator CD
Connector
Hot-Swap Mass
Hot-Swap HDD. Cable 3 can only connect
6
Storage Drives
HDD 4
to Non-Hot-Swap drives (do not plug into
Support Questions
SCSI B
HDD 5
Hot-Swap Cage).
HP-Authorized Reseller
7
Power
HDD 6
See the Installation Guide for further details.
Compuserve Discussion Forum GO HPPC
Supply 1
5
4
4
HDD
D 87
US / Canada Phone Support
1-970-635-1000
2
Europe/Asia/Africa and
HDD 8
Latin America Phone Support HP has offices in over 100 countries.
Control Panel
Check your local telephone directory or the
HP website at http://www.hp.com/netserver
Visual Diagnostic Panel
© Copyright 2002 Hewlett-Packard Company