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manual abstract
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To understand the flexibility this arrangement offers, consider the example of a customer
managing 25 distributed HP Netserver AA Solutions at a variety of remote locations. In
the event of a server or site failure, the administrator is notified and gains access to
information provided by the HP management tools. There is no interruption of service
when any one server—or even one half of an entire array—fails, since the other half of
the array continues to function, “masking” users from the other half‘s failure. Since the
array is still functioning but in a vulnerable state, the administrator is able to make a
conscious decision to deploy a field engineer immediately or wait for a regularly
scheduled maintenance visit.
providing
• Standard, Windows-based environment means the solution is easy to use.
complete intelligent
• Status of all HP Netserver AA Solution components can be viewed and monitored.
• HP Netserver AA Solution components are configurable.
manageability
• Configuration utility and Windows NT and Windows 2000 administration tools are
included.
hp’s support
In addition to intelligent manageability, the highest level of reactive hardware and
offerings
software support has been integrated into the HP Netserver AA 6200 Solution. Plus, HP
offers a range of support services with options to suit a variety of requirements:
integrated solution support
available services for Windows NT and
Windows 2000
• hp call-to-repair commitment on
• priority software recovery for BackOffice
all four hp netservers within the
• priority management
solution
• servicepack review
• 24×7 phone support for
• change planning
software, Windows NT, and
• performance optimization
Windows 2000
• technical consulting topic
• immediate access to highly
• ASE services for Windows NT and
trained, Microsoft-certified and
Windows 2000
aa resolution engineers
• operations checkup
• fast path critical issue escalation
• assured availability implementation
management to marathon and
assistance service
Microsoft Virtual Labs
• custom design and deployment service
• timed-based commitments for
• training and education
patches
flexible
The HP Netserver AA 6200 Solution supports the data center. For mission critical support,
configurations
the Solution includes Hardware Call-to-Repair and Priority Recovery support services.
data center
The HP Netserver AA 6200 Solution central site configurations consist of four
configuration
HP Netserver systems and one HP Surestore Taperack, all in a single 2.0-meter
rack. Optimized for the data center and supporting large amounts of external
storage, central site configurations include 24×7 hardware and software phone
support.
hardware
Hardware 6-hour call-to-repair commitment for all four HP Netservers.
call-to-repair
standard recovery:
Standard software recovery for the HP Netserver AA Solution is HP’s highest
one year
reactive software support for Windows NT, Windows 2000, and the HP Netserver
AA Solution (excludes BackOffice).
...Other models in this manual:
Desktops - HP NetServer AA 6200 solutions (75.06 kb)
Desktops - HP NetServer E 30 (75.06 kb)