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manual abstract
/ Write error in the When you initialize the internal memory, please note that all the xD-Picture Card./ Write error in the image files added to the album are deleted. internal memory. Error messages Continued 49 GB Error message Error message The Memory Stick is read only. • A “Memory Stick-ROM” is inserted. To save the images, use the “Memory Stick” recommended. The Memory Stick is protected. • A protected “Memory Stick” is inserted. To edit and save the images, use an external device to remove protection. Media format not supported. • For a memory card, use your digital camera or other device to format the memory card. • For the internal memory, initialize it with the photo frame. Note When you initialize the media, all the files on the media will be deleted. Cannot open the image. • The photo frame cannot display or open an image file whose format is not supported. 50 GB Troubleshooting Troubleshooting Before submitting the photo frame for repair, try using the following guidance to solve the problem. If the problem persists, consult with your Sony dealer or Sony service facilities. Power supply Symptom Check item Cause/Solutions The power cannot be turned on. • Is the AC power plug inserted correctly? c Insert the power plug properly. Displaying images If the power is turned on but images are not displayed or the settings of the operation screen cannot be configured, confirm the following check items. Symptom Check item Cause/Solutions No images are displayed on the screen. • Is a memory card inserted properly? c Insert a memory card properly. (.pages 22, 54) • Does the memory card contain images saved with a digital camera or other device? c Insert a memory card containing images. c Check the file formats that can be displayed. (.page 59) • Is the file format compatible with DCF? c A file that is not compatible with DCF may not be able to be displayed with the photo frame, even if it can be displayed with a computer. Images are not played back in the order of shooting date. • Were these images saved from a computer? • Were these images edited on a computer? c If you edit or save an image file on a computer, the date that the file was modified is changed. Images are thus displayed in order of by the date the files were modified instead of by the shooting date. Troubleshooting Continued 51 GB Symptom Symptom Cause/Solutions Some images are not displayed. • Are the images displayed in the index view? c If the image is displayed in the index view but cannot be displayed as single image, the image file may be damaged even though its thumbnail preview data is fine. c A file that is not compatible with DCF may not be able to be displayed with the photo frame, even if it can be displayed with a computer. • Does the mark displayed below appear in the index view? • Were the images created with an application on a computer? c If the mark shown on the left is displayed, the image file may not be supported by the photo frame because, for example, it is a JPEG file that was created with your computer. Also, the image file may be supported, but not contain thumbnail data. Select the mark and press to change the screen to the single image display. If the mark on the left is displayed again, the image cannot be displayed because the image file is not supported by the photo frame. • Does the mark displayed below appear in the index view? c If the mark shown on the left is displayed, the image file is supported by the photo frame, but the thumbnail data or image itself cannot be opened. Select the mark and press . If the mark shown on the left is displayed again, the image cannot be displayed. • Are there more than 4,999 images in the memory card? c The photo frame can play, save, delete, or otherwise handle up to 4,999 image files. • Did you rename the file with c If you named or renamed the file on your a computer or other device? computer and the file name includes characters other than alphanumeric characters, the image may not be able to be displayed on the photo frame. • Is there a folder with more than 5 levels in its hierarchy on the memory card? c The photo frame cannot display images saved in a folder that is more than five levels deep. 52 GB Symptom Symptom Cause/Solutions The file name is not displayed properly. • Did you rename the file with a computer or other device? c If you named or renamed the file on your computer and the file name includes characters other than alphanumeric characters, the file name may not be able to be displayed properly on the photo frame. Saving and deleting images Symptom Check item Cause/Solutions Cannot save an image. • Is the memory card write- protected? c Cancel write-protection and try saving again. • Is the write-protect switch of the memory card in the [LOCK] position? c Slide the write-protect switch to the enable position. • Is the memory card full? c Replace the memory card with one with sufficient free space. Or, delete any unwanted images. (.page 36) • Is the intern...
Other models in this manual:Photo Frames - DPF-A72N (5.32 mb)
Photo Frames - DPF-E72N (5.32 mb)