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manual abstract
Gas regulator defective 2. Replace gas regulator 113183-01A TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Slightsmokeorodorduringinitial 1. Residuesfrommanufacturing 1. Problem will stop after a few operation processes and logs curing hours of operation Heaterproducesawhistlingnoise when burners are lit 1. Turning control knob to HI position when burners are cold 2. Air in gas line 3. Air passageways on heater blocked 4. Dirty or partially clogged burner orifice(s) 1. Turn control knob to LO position and let warm up for a minute 2. Operate burners until air is removed from line. Have gas line checked by local natural or propane/LP gas company 3. Observe minimum installation clearances (see pages 8 through 10) 4. Clean burners (see Cleaning and Maintenance, page 19) White powder residue forming 1. When heated, vapors from 1. Turn heater off when using within burner box or on adjacent furniture polish, wax, carpet furniture polish, wax, carpet walls or furniture cleaners, etc. may turn into cleaners, or similar products white powder residue Moisture/condensation noticed 1. Not enough combustion/ven-1. Refer to Air for Combustion on windows tilation air and Ventilation requirements (page 5) Heater produces a clicking/tick-1. Metal expanding while heat-1. This is common with most ing noise just after burners are lit ing or contracting while heaters.Ifnoiseisexcessive, or shut off cooling contact qualified service person 113183-01A TROUBLESHOOTING Continued WARNING: If you smell gas • Shut off gas supply. • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions. • If you cannot reach your gas supplier, call the fire department. IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time. OBSERVED PROBLEM Heater produces unwanted odors POSSIBLE CAUSE 1. Heater burning vapors from paint, hair spray, glues, cleaners, chemicals, new carpet, etc. (See IMPORTANT statement above) 2. Low fuel supply (propane/LP only) 3. Gas leak. See Warning statement at top of page REMEDY 1. Open window to ventilate room. Stop using odor causing products while heater is running 2. Refill supply tank (propane/ LP only) 3. Locate and correct all leaks (see Checking Gas Connections, page 13) Heater shuts off in use (ODS 1. Not enough fresh air is avail-1. Open window and/or door for operates) able ventilation 2. Low line pressure 2. Contact local natural or pro- pane/LP gas company 3. ODS/pilot is partially 3. CleanODS/pilot(see Cleaning clogged and Maintenance, page 19) Gasodorevenwhencontrolknob 1. Gas leak. See Warning 1. Locate and correct all leaks is in OFF position statement at top of page (see Checking Gas Connections, page 13) 2. Control valve defective 2. Replace control valve Gas odor during combustion 1. Foreign matter between con1. Take apart gas tubing and trol valve and burner remove foreign matter 2. Gas leak. See See Warn2. Locate and correct all leaks ing statement at top of (see Checking Gas Connecpage tions, page 13) Log set cycles to pilot, but room 1. Thermostat sensing bulb 1. Reposition thermostat sensing temperature dropstoa lower than needs to be repositioned bulb (see Optional Position- ideal level before log set comes ing of Thermostat Sensing back on Bulb, page 24) 113183-01A OPTIONAL POSITIONING OF THERMOSTAT SENSING BULB FOR MASONRY AND FACTORYBUILT METAL FIREPLACE If your log set cycles to pilot, but the room temperature drops to a lower than ideal comfort level before the log set comes back on, you may want to reposition the thermostat sensing bulb. The thermostat sensing bulb is located on the left side of the base assembly. This location allows the thermostat to keep the room temperature at an ideal comfort level for most fireplace applications. For positioning the thermostat sensing bulb elsewhere, an adhesive-backed mounting clip is available. 1. Locate the gas valve assembly and thermostat sensing bulb (see Figure 31). 2. Gently pull thermostat sensing bulb free from the retaining clamp. IMPORTANT: Do not force or bend the thermostat sensing bulb or capillary. 3. The thermostat sensing bulb may be locatedto the lower right front side of fireplace. Determine location of sensing bulb, but do notmount sensing bulb until step 4. If you have amasonry fireplace, see Figure 33 for location. If you have a factory-built metal fireplace, see Figure 34 for location. If your fireplace has glass doors, position sensing bulb directly behind door gap on right bottom side (see Figure 35). 4. The mounting clip must be a minimum of 3" from bottom of fireplace to preve...