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7. Troubleshooting
A. Mouse does not work upon installation or is not detected
Try one or more of the followings:
Ÿ Make sure you have installed the batteries correctly and turn the switch on.
Replace a fresh set of batteries if it stil doesn’t work.
Ÿ Make sure that computer’s Bluetooth is enabled.
Ÿ Press the connection button to reset the Bluetooth connection between your
mouse and computer. Make sure it had been detected by the Operating
Systems properly.

B. The screen cursor does not move properly
If your screen cursor lags behind the movement, then your Bluetooth
connection may not be able to transmit all of the data from the mouse
with the necessary speed. This may be caused by interference from
other radio sources, obstructions in the radio wave path, excessive
distance from the computer, or a combination of the above.
1. Low Battery: Make sure that the battery low indicator is NOT lit.
Replace batteries if the low battery indicator is lit.
2. Try the following actions to improve your Bluetooth connection and
optimize your mouse performance:
Ÿ Remove any metallic objects from the line of sight between your computer
and Bluetooth mouse.
Ÿ If you are using a computer with a built-in Bluetooth antenna, try
reorienting the computer until you get a better data rate.
Ÿ If you are using a Bluetooth device, use a USB extension cable and place
the Bluetooth adapter onto your desktop or somewhere in sight of your
Bluetooth mouse.
Ÿ Move the mouse closer to your Bluetooth device.
Ÿ Disconnect any Bluetooth audio devices, such as headsets, that may be
connected to your computer.
Ÿ Switch off any other devices operating in the 2.4 GHz radio spectrum,
such as Wi-Fi network, mobile telephones, etc., or move their antennas
further away from your computer.
12
Bluetooth Laser Mouse

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