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PAL-M system Brazil PAL-N system Argentina, Paraguay, Uruguay SECAM system Bulgaria, France, Greece, Guiana, Iran, Iraq, Monaco, Russia, Ukraine, etc. Table of contents Operation Search Menu/Settings Search Index 67GB Troubleshooting Troubleshooting 1 Check the items on pages 68 to 73. Table of contents Operation Search Menu/Settings Search Index 2 Turn the power off and then on again. 3 Press and hold the ON/OFF (Power) button for at least 7 seconds, and force-quit the camera. Then turn the camera on again (page 15, 16). 4 Consult your Sony dealer or local authorized Sony service facility. Be aware that by sending the camera for repair, you give consent that the contents of the internal memory, music files may be checked. Additional information on this product and answers to frequently asked questions can be found at our Customer Support Website. Battery pack and power Cannot turn on the camera. • The battery pack is discharged. Charge the camera. The power turns off suddenly. • Depending on the camera and battery temperature, the power may turn off automatically to protect the camera. In this case, a message is displayed on the LCD screen before the power turns off. • If you do not operate the camera for a certain period of time while the power is on, the camera turns off automatically to prevent wearing down the battery pack. Turn the camera on again. Battery life is short. • Charge the battery until the charge lamp disappears. • You are using the camera in an extremely hot or cold location, or the charging is insufficient. This is not a malfunction. • If you have not used the camera for a prolonged period, the efficiency of the battery will be improved by repeatedly charging and discharging it. • When usable battery life becomes half the usual time, even after charging the battery fully, the battery may need to be replaced. Consult your nearest Sony dealer. 68GB Cannot charge the camera. Cannot charge the camera. Turn off the camera and make the USB connection. • Disconnect the USB connection support cable, and then reconnect it. • Use the USB connection support cable (supplied). • Charge the battery in an ambient temperature of 10°C to 30°C (50°F to 86°F). • Turn on the computer and connect the camera. • Release the computer from sleep or hibernation status. • Connect the camera directly to a computer using the supplied USB connection support cable. • Connect the camera to a computer with the operating system that is supported by the camera. • After trying the remedies above, if the problem still persists, press and hold the ON/OFF (Power) button for at least 7 seconds, and force-quit the camera. Then reconnect it to the computer using the supplied USB connection support cable. The remaining charge indicator is incorrect. • This phenomenon occurs when you use the camera in an extremely hot or cold location. • A discrepancy arose between the remaining charge indi...
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