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. With cassettes equipped with a memory function, metal plated terminals may become dirty with use. Clean the terminals with a cotton swab after about 10 times of loading/unloading. The memory function is not supported by the camcorder. Protecting Tapes from Accidental Erasure To protect your recordings from accidental erasure, slide the tab on the cassette to the left. (This switch position is usually labelled SAVE or ERASE OFF.) If you load a protected cassette in CAMERA mode, the message “THE TAPE IS SET FOR ERASURE PREVENTION” appears for approx. 4 seconds and v starts flashing. If you wish to record on that cassette, slide the tab back to the right. Memory Card Handling Precautions . Format new memory cards with the camcorder. Memory cards formatted with other devices such as a computer may not operate correctly. . We recommend saving backups of memory card images on your computer’s hard drive or other external memory device. Image data may be corrupted or lost due to memory card defects or exposure to static electricity. Canon Inc. makes no warranties for corrupted or lost data. . Do not turn off the camcorder, disconnect the power source, open the memory card cover or remove the memory card while the card access indicator is flashing. . Do not use memory cards in places subject to strong magnetic fields. . Do not leave memory cards in places subject to high humidity and high temperature. . Do not disassemble memory cards. . Do not bend, drop, or subject memory cards to shocks and do not expose them to water. SAVE REC SAVE REC E . Moving a memory card rapidly between hot and cold temperatures may cause condensation to form on its external and internal surfaces. If condensation forms on the card, put it aside until the droplets have evaporated completely. . Do not touch or expose the terminals to dust or dirt. . Check the direction before inserting the memory card. Forcing a memory card backwards into the slot may damage the memory card or the camcorder. . Do not remove the label from the memory card, or affix other labels on the memory card. Using the Camcorder Abroad Power Sources You can use the compact power adapter to operate the camcorder and to charge battery packs in any country with power supply between 100 and 240 V AC, 50/60 Hz. Consult the Canon Service Centre for information on plug adapters for overseas use. Playback on a TV Screen You can only play back your recordings on TVs with PAL system. The PAL system is used in the following countries/areas: Algeria, Australia, Austria, Bangladesh, Belgium, Brunei, China, Denmark, Finland, Germany, Hong Kong Special Administrative Region, Iceland, India, Indonesia, Ireland, Italy, Jordan, Kenya, Kuwait, Liberia, Malaysia, Malta, Mozambique, the Netherlands, New Zealand, North Korea, Norway, Oman, Pakistan, Portugal, Qatar, Sierra Leone, Singapore, South Africa, Spain, Sri Lanka, Swaziland, Sweden, Switzerland, Tanzania, Thailand, Turkey, Uganda, United Arab Emirates, United Kingdom, Yemen, former Yugoslavia, Zambia. Additional Information 147 Troubleshooting If you have a problem with your camcorder, refer to this checklist. Consult your dealer or a Canon Service Centre if the problem persists. Power Source Problem Cause Solution Camcorder will not turn on. Battery pack is exhausted. Replace or charge the battery pack. 11 Battery pack is not correctly attached. Attach the battery pack correctly. 11 The camcorder switches off by itself. Battery pack is exhausted. Replace or charge the battery pack. 11 Power save function has been activated. Turn on the camcorder. 23 Cassette compartment will not open. Battery pack is exhausted. Replace or charge the battery pack. 11 Cassette compartment cover is not fully open. Open the cassette compartment cover fully. 14 Cassette compartment stopped during loading/ unloading. Battery pack is exhausted. Replace or charge the battery pack. 11 The camcorder malfunctions. Consult a Canon Service Centre. – LCD/viewfinder switches on and off. Battery pack is exhausted. Replace or charge the battery pack. 11 Battery pack will not charge. Battery packs will not charge outside the temperature range of 0 °C and 40 °C. Charge the battery pack in temperatures between 0 .C and 40 .C. – Battery packs become hot with use and may not charge. Wait until the battery pack temperature is below 40 °C and retry charging. – The battery pack is damaged. Use a different battery pack. – Recording/Playback Buttons will not work. Camcorder is not turned on. Turn on the camcorder. 22 Cassette is not loaded. Load a cassette. 14 v flashes on the screen. Cassette is not loaded. Load a cassette. 14 k flashes on the screen. Battery pack is exhausted. Replace or charge the battery pack. 11 h flashes on the screen. Condensation is detected. See reference page. 144 “REMOVE THE CASSETTE” appears on the screen. Camcorder stopped operating to protect the tape. Unload and reload the cassette. 14 The wireless controller will not work. Camcorder and wirel...