If the defect is reported during the first year from the date of installation (stainless steel burners and fi ber logs are covered for 3 years), HEAT & GLO will replace or repair the defective components at its sole expense. The decision whether to replace a component shall be made at HEAT & GLO’s sole discretion. This Limited Warranty does not cover components broken during shipping, misuse or careless handling. HEAT & GLO shall not be responsible for any indirect, incidental, or consequential damages or for any costs other than those incurred by HEAT & GLO to repair or replace the defective component. If components (including venting) other than factory approved components are used, all warranty and liability on the stove is voided. Defects reported after the first year will not be covered by warranty unless they fall within the purview of paragraph 2 or 3 below. 2. If the following defects are reported during the second year after the date of installation, HEAT & GLO will supply replacement parts at the current wholesale price: defective electrical or manual components, optional components or accessories, and glass panels (not including glass panels broken during misuse or careless handling). HEAT & GLO shall not be responsible for any labor, transportation or other costs. Furthermore, it shall not be liable for any indirect, incidental or consequential damages. 3. HEAT & GLO will replace or repair a defective firebox or heat exchanger, at any time during the 10 years from the date of installation. The decision whether to replace the defective component shall be made at HEAT & GLO’s sole discretion. HEAT & GLO shall not be responsible for any indirect, incidental or consequential damages or for any costs other than those incurred by HEAT & GLO to repair or replace the defective component. This Limited Warranty is the exclusive remedy available to you. If HEAT & GLO cannot effectively resolve a warranty problem in an expedient and cost-effective manner, it can discharge its entire warranty liability by refunding the price of the product to you. Products made by other manufacturers, whether sold with the stove or added thereafter, are NOT covered by this Limited Warranty. The use of other unauthorized components will make this warranty null and void. This Limited Warranty will also be void if the appliance is not installed by a qualified installer in accordance with the Installation Instructions. Furthermore, the Limited Warranty will be void if the stove is not operated, at all times, according to the User’s Manual furnished with the stove. Any service work must be performed by authorized service representatives. EXCEPT TO THE EXTENT PROVIDED BY LAW, NO OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY TO THE FIREPLACE PRODUCT. In States that do not allow limitations on how long an implied warranty lasts, or do not allow exclusion of indirect damages, those limitations or exclusions may not apply to you. You may also have additional rights not covered in this Limited Warranty. HEAT & GLO reserves the right to make changes at any time, without notice, in design, material, specifi cations and prices. It also reserves the right to discontinue styles and products. Please complete this information and retain this warranty in a safe place for future reference: Installation Date:_______ Model #_________ Serial #__________ Installing Contractor:__________________ Heat & Glo • VRTIKL-AU • 2123-900 • 7/07 F. Contact Information Heat & Glo, a brand of Hearth & Home Technologies, Inc. 20802 Kensington Boulevard Lakeville, MN 55044, USA CAUTION Do NOT discard this manual. • Important operating and maintenance instructions included. • Read, understand and follow these instructions for safe installation and operation. • Leave this manual with party responsible for use and operation. Please contact your Heat & Glo dealer with any questions or concerns. For the location of your nearest Heat & Glo dealer, please visit For Service or Replacement Parts Contact: Melbourne Perth Sydney Jetmaster Fireplace Corner Jetmaster 444 Swan Street 277 Lord Street 10 Martin Avenue Richmond 3121 East Perth 6000 Arncliff 2205 (03) 9429-5573 (08) 9228-2600 (02) 9597-7222 Your Records for Model: VRTIKL-AU Balanced Flue Gas Appliance DEALERSHIP WHERE PURCHASED: SERIAL NUMBER: ____________________________________ ____________________________________________________________________________ DATE PURCHASED: ____________________________________ ______________________________________________________________________________ DATE INSTALLED: ____________________________________ ______________________________________________________________________________ DEALER TELEPHONE: ____________________________________ THIS PRODUCT MAY BE COVERED BY ONE OR MORE OF THE FOLLOWING PATENTS: (United States) 4593510, 4686807, 4766876, 4793322, 4811534, 5000162, 5016609, 50762...