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manual abstract
Contents
1 Servicing the Storage System........................................................................5
Service Processor Onsite Customer Care .....................................................................................5
Accessing the HP 3PAR Management Console.........................................................................5
CSR........................................................................................................................................5
CSR Types...........................................................................................................................6
Accessing Replacement Videos..............................................................................................6
Parts-only Warranty Service...................................................................................................6
Identifying a Replaceable Part....................................................................................................6
Identifying Swappable Components.......................................................................................7
Getting Recommended Actions...................................................................................................7
Disk Drive Repair......................................................................................................................8
Removing a 2.5 inch Disk ..................................................................................................11
Removing a 3.5 inch Disk...................................................................................................11
Installing a Disk Drive.........................................................................................................12
Disk Drive Verification.........................................................................................................13
Disk Drive Numbering........................................................................................................14
Controller Node (Node) Replacement Procedure.........................................................................16
Preparation.......................................................................................................................16
Node Identification and Shutdown.......................................................................................16
Node Identification and Preparation.....................................................................................17
Node Removal..................................................................................................................21
Node Replacement............................................................................................................21
Node Verification .............................................................................................................22
Controller Node Replacement Procedure....................................................................................23
Preparation.......................................................................................................................23
Node Identification and Shutdown.......................................................................................24
Node Removal..................................................................................................................24
Node Replacement............................................................................................................25
Node Verification..............................................................................................................26
SFP Repair.............................................................................................................................26
Replacing an SFP...............................................................................................................30
2 Understanding LED Indicator Status.............................................................31
Enclosure LEDs.......................................................................................................................31
Bezels LEDs.......................................................................................................................31
Disk Drive LEDs..................................................................................................................31
Storage System Component LEDs..............................................................................................32
Power Cooling Module LEDs................................................................................................32
Drive PCM LEDs............................................................................................................33
I/O Modules LEDs.............................................................................................................34
External Port Activity LEDs...............................................................................................35
Controller Node and Internal Component LEDs...........................................................................35
Ethernet LEDs....................................................................................................................36
Node FC and CNA Port LEDs..............................................................................................36
Fibre Channel Adapter LEDs................................................................................................36
Converged Network Adapter LEDs.......................................................................................36
Node FC and CNA Port Numbering....................................................................................37
SAS Port LEDs....................................................................................................................37
Interconnect Port LEDs.........................................................................................................38
3 Support and Other Resources.....................................................................39
Contacting HP........................................................................................................................39
Contents
3
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