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12. Press the + key. Then use the keys to highlight a rating. 13. Press the MENU key to Block (B) or Unblock (U) selected rating. ( Arrow indicates selection.) 14. Press the V-GUIDE key to exit; or press the – key to return to the Content Options menu. 15. Repeat steps 11 through 13 to Block (B) or Unblock (U) additional content ratings, if desired. L-Adult Language S-Sexual Situations V-Violence FV-Fantasy Violence TURNING OFF THE V-GUIDE 1. Press the V-GUIDE key. 2. Use the –+ keys to select OFF. Note: Networks and local stations may or may not include the content ratings portion of the TV Parental Guidelines. D-Suggestive Dialog TTTTVVVV11114444 BBBB TVPG B Press MENU key to BLOCK Use , – + keys to select Press V-GUIDE key to exit HELPFUL HINTS (Problems/Solutions) Because of the Quality we build into our product, very few solutions listed for your problem. If the problem still persists, problems are actual TV defects. Most problems only before returning your TV, please visit our website at involve simple hookup or setup changes that can be solved by or call us toll free at 1.800.877.5032. the customer. Please check the chart below and try the We can Help! Problem: Check these Conditions: Try these Solutions: Page No. TV turns off automatically. Check signal (Cable/Ant.) connection. Power surge protection feature. Press POWER key. The sleep timer may have been set. Unplug TV momentarily. 4 No picture, poor picture, or wavy lines in picture. Check antenna connections. May be station trouble. Brightness or Contrast misadjusted. Possible interference from household appliance. Adjust antenna. Try a different channel. Select AUTO from Picture/Sound on-screen menu or press RESET key. Turn off Mixer, Drill, Blender, etc. 4, 11 No sound, poor sound. No sound on some channels. May be station trouble. MUTE function may be on. Check Audio Video connections. Try a different channel. Adjust Volume. 6 ~ 9 Black box on screen. Caption Text Mode without display information. Press RESET key twice. Switch OFF Captions (see page 12). 12 No Cable channels above number 13. Cable Channel Indicator C should appear next to channel number. Select CABLE from Antenna on-screen menu; then start CH. (channel) Search using the menu. 11 No Captioning. Check if station is broadcasting a Closed- Caption signal. Press CAPTION key to select Captioning. 12 Poor color or no color. Check if program is in color. Check antenna connections. Color or Tint misadjusted. May be station trouble. Try a different channel. Adjust antenna. Press RESET key to restart channel search. 11 Blue Screen with Video1, Video2, or Component2 displayed. Check Audio Video connections. Check external equipment. Check external equipment setting. Check DVD setting. Press INPUT key. Switch on external equipment. Set external equipment output connections to match input connections. 6 ~ 8 No TV Stereo or SAP sound. Check if station is broadcasting a true MTS stereo signal or a SAP signal. Select STEREO or SAP from Audio on-screen menu. 11 Cannot select or scan some channels. Channel may be removed from memory. Check antenna connections. V-Guide is set to block programming. Select CH. SCAN MEMORY and manually add channels or start CH. (channel) search. Set V-GUIDE to OFF or press RESET key to clear all setting. 11 13 ~ 14 Remote Control will not work TV. Check the batteries. Check if TV is plugged in. Replace batteries. Aim remote control at front of TV. 9 ~ 10 Menu System words seem misspelled. May be a different language is selected. Reselect menu language choice using the on- screen menu. 10 Cabinet makes popping sound. This is a normal condition during warm-up and cool down of the plastic cabinet parts. Need help?Visit our Web site at or Call 1-800-877-5032 MEXICO GUARANTEE IMPORTADOR: COMERCIALIZADORA MEXICO DESCRIPTION: Television AMERICANA, S.DE R.L. DE C.V. BRAND: SANYO AV. NEXTENGO No 78 MODEL: DS27225 COL. SANTA CRUZ ACAYUCAN DEL. AZCAPOTZALCO, MEXICO, C.P. 02770 RFC: CMA9109119L0 GUARANTEE THE APPARATUS THAT YOU HAVE ACQUIRED HAS A ONE YEAR GUARANTEE FOR MANUFACTURING DEFECTS AND A ONE YEAR SERVICE WARRANTY FROM THE DATE OF PURCHASE GRANTED BY: COMERCIALIZADORA MEXICO-AMERICANA, S. DE R.L. DE C.V. UNDER THE FOLLOWING CONDITIONS: 1. TO MAKE THE GUARANTEE EFFECTIVE, SIMPLY SHOW THIS POLICY FILLED OUT BY THE STORE OR SUPPLIER UNIT OR THIS SALES INVOICE, WITH THE APPARATUS IN ANY OF THE SERVICE CENTERS INDICATED ON THIS GUARANTEE. 2. IF THE FAULT IS ATTRIBUTED TO A MANUFACTURING DEFECT, THE APPARATUS WILL BE REPLACED OR YOUR MONEY REFUNDED. DURING THE 30 DAYS SUBSEQUENT TO THE PURCHASE THE GUARANTEE WILL BE VALID AT THE STORE WERE THE APPARATUS WAS PURCHASED, PRESENTING THE ABOVE DOCUMENTS. 3. REPAIR TIME WILL NEVER BE MORE THAN 30 DAYS. IF THIS TIME HAS ELAPSED, AND THE PRODUCT ISN’T REPAIRED, COMERCIALIZADORA MEXICO AMERICANA, S. DE R.L. DE C.V. WILL PROCEED TO EFFECTUATE THE...