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The remote control does not work Power is suddenly turned off A Check to see if there is any object between the TV and the remote control causing an obstruction. Ensure you are pointing the remote control directly at the TV. A Ensure that the batteries are installed with correct polarity (+ to +, - to -). A Install new batteries. A Is the sleep timer set? A Check the power control settings. Has the Power supply been interrupted. A If the TV is switched on and there is no input signal, it will switch off automatical- ly after 15 minutes. No picture & No sound No or poor colour or poor picture Poor reception on some channels Lines or streaks in pictures No picture when connecting HDMI Horizontal/vertical bars or picture shaking Picture appears slowly after switching on A Check whether the TV is switched on. A Try another channel. The problem may be with the broadcast. A Is the power cord inserted correctly into the mains? A Check your antenna direction and/or location. A Test the mains outlet by plugging another TV into the same outlet. A This is normal, the image is muted during the TV startup process. Please contact your service centre, if the picture has not appeared after five minutes. A Adjust Colour in menu option. A Allow a sufficient distance between the TV and the VCR. A Try another channel. The problem may be with the broadcast. A Are the video cables installed properly? A Activate any function to restore the brightness of the picture. A Check for local interference such as an electrical appliance or power tool. A Station or cable channel experiencing problems, tune to another station. A Station signal is weak, reposition the antenna to receive weaker stations. A Check for sources of possible interference. A Check antenna (Change the position of the antenna). A Check that your HDMI cable is version 1.3 or higher. If the HDMI cables don’t support HDMI version 1.3, flickering or no screen display can result. Please use the latest cables that support at least HDMI version 1.3. TThhee vviiddeeoo ffuunnccttiioonn ddooeess nnoott wwoorrkk.. APPENDIX TThheerree iiss aa pprroobblleemm iinn PPCC mmooddee.. ((OOnnllyy PPCC mmooddee aapppplliieedd)) A Adjust resolution, horizontal frequency, or vertical frequency. A Check the input source. A Use Auto configure or adjust clock, phase, or H/V position. (Option) A Check the signal cable. A Reinstall the PC video card. The signal is out of range (Invalid format) Screen colour is unstable or single colour Vertical bar or stripe on background & Horizontal Noise & Incorrect position TThhee aauuddiioo ffuunnccttiioonn ddooeess nnoott wwoorrkk.. A Press the ++ or --button. A Sound muted? Press MUTE button. A Try another channel. The problem may be with the broadcast. A Are the audio cables installed properly? A Adjust BBaallaannccee in menu option. A A change in ambient humidity or temperature may result in an unusual noise when the TV is switched on or off and does not indicate a fault with the TV. A Check HDMI cable over version 1.3. A Check USB cable over version 2.0. Picture OK & No sound Unusual sound from inside the TV No sound when connecting HDMI or USB No output from one of the speakers *This feature is not available for all models. TThheerree iiss aa pprroobblleemm wwiitthh PPIICCTTUURREE sseettttiinnggss.. A It means that the TV is currently set to SSttoorree DDeemmoo mode. To switch to HHoommee uussee mode you should do the followings: From the TV Menu, choose OOPPTTIIOONN -> Choose MMooddee SSeettttiinngg -> Choose HHoommee uussee. Now, you have completed switching to the HHoommee uussee mode. When the user changes the picture settings, the TV automatically converts back to the initial settings after a certain period of time. Picture OK & No sound Unusual sound from inside the TV No sound when connecting HDMI or USB No output from one of the speakers *This feature is not available for all models. TThheerree iiss aa pprroobblleemm wwiitthh PPIICCTTUURREE sseettttiinnggss.. A It means that the TV is currently set to SSttoorree DDeemmoo mode. To switch to HHoommee uussee mode you should do the followings: From the TV Menu, choose OOPPTTIIOONN -> Choose MMooddee SSeettttiinngg -> Choose HHoommee uussee. Now, you have completed switching to the HHoommee uussee mode. When the user changes the picture settings, the TV automatically converts back to the initial settings after a certain period of time. APPENDIX MAINTENANCE Early malfunctions can be prevented. Careful and regular cleaning can prolong the life of your new TV. Caution: Be sure to switch the power off and unplug the power cord before you begin any cleaning. Cleaning the Screen 2 1 A good way to keep the dust off your screen for a while is to wet a soft cloth in a mixture of lukewarm water and a little fabric softener or dish washing detergent. Wring the cloth until it is almost dry, and then use it to wipe the screen. Ensure there is no excess water on the screen. Allow any water or dampness to evapora...
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