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32). • Make sure the TV is be connected to a wireless IP sharer (router). Recording / Timeshift The USB device is not recognized or a Device Format, CheckingDeviceor Device Performance Testfails. • See the manual for the USB device to check that the USB device supports recording. • If the USB device has a lock, ensure it is off. • Check that the USB device can be formatted when connected to the PC. Connect the USB to the TV and format it. (Formatting may fail intermittently.) • If a Device Performance Test or formatting failed, it means that there is a problem with the USB hardware or the performance of the USB hardware is too low. A message prompts me to format a USB device that has been working well. • If the USB device has a lock, ensure it is off. • Recover the USB device using the recovery function in CheckingDevice. The recording function does not work. • Check that a USB device is connected. • Check that the channel is a recordable digital channel. • If the signal is weak or does not exist, the recording function will automatically be closed. • The TV will not record if the USB device has no free memory space. Check that this is not the case. TimeshiftModedoes not work. • Check that a USB device is connected. • Radio channels and analogue broadcasts are not supported. • Data broadcast channels are not supported. • If the signal is weak or does not exist, the TimeshiftModefunction will automatically be closed. • TimeshiftModecannot be performed if the USB device has no free memory space. Check that this is not the case. A message indicates a performance test failure, and the recording and Timeshift Modefunctions do not work. • These problems may occur if you use a low-capacity USB device that does not support recording. • We recommend using the USB HDD. English 61 Other Information Issues Solutions and Explanations A scheduled recording has failed. A scheduled recording is disabled for certain operations (formatting, performance test, error checking, deleting) that access the file system of a USB device. • If there is no USB device connected, the TV will not record even if the scheduled time is reached. • The TV will not record if the USB device has no free memory space. Check that this is not the case. • If you record a channel locked with Parentallock, the PIN input window will appear when you try to play back the recording. Several recording devices are connected but the TV stopped recording. • If multiple recording devices are connected and the device set as DefaultRecordingDevicehas no free memory space, the recording function will be closed. Attempt recording again. The device with the most free memory space will automatically be set as DefaultRecordingDeviceand the TV will start recording. Others The picture won’t display in full screen. • HD channels will have black bars on either side of the screen when displaying up scaled SD (4:3) contents. • Black bars on the top and bottom will appear during movies that have aspect ratios different from your TV. • Adjust the picture size options on your external device or TV to full screen. The remote control does not work. • Replace the remote control batteries with the poles (+/–) in the right direction. • Clean the sensor’s transmission window on the remote. • Try pointing the remote directly at the TV from 5~6 feet away. The cable/set top box remote control doesn’t turn the TV on or off, or adjust the volume. • Programme the Cable/Set top box remote control to operate the TV. Refer to the Cable/Set user manual for the SAMSUNG TV code. A “Mode Not Supported” message appears. • Check the supported resolution of the TV, and adjust the external device’s output resolution accordingly. Refer to the resolution settings on page 29 of this manual. There is a plastic smell from the TV. • This smell is normal and will dissipate over time. The TV SignalInformationis unavailable in the Self Diagnostic Test menu. • This function is only available with digital channels from an Antenna / RF/Coax connection. (p. 28) The TV is tilted to the side. • Remove the base stand from the TV and reassemble it. There are difficulties assembling the stand base. • Make sure the TV is placed on a flat surface. It is necessary to use magnetized screw driver if you cannot remove the screws from the TV. The channel menu is greyed out. (unavailable) • The Channelmenu is only available when the TV source is selected. Your settings are lost after 30 minutes or every time the TV is turned off. • If the TV is in the Store Demomode, it will reset audio and picture settings every 30 minutes. Change the settings from Store Demomode to Home Usemode in the Plug&Play(Initial setup) procedure. Press the SOURCEbutton to select TVmode, and go to MENU> Setup> Plug&Play(Initial setup) > ENTERE(p. 7). You have intermittent loss of audio or video. • Check the cable connections and reconnect them. • Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are flexi...
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