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Panel in the PARENTAL CONTROL menu and press OK (box won't have check mark). • Unplug the TV for two minutes and then plug it back in. Turn the TV on and try again. TV turns off unexpectedly • Sleep timer might have been activated. Go to page 24 for instructions. • Wake-Up timer turned on the TV and no remote or front panel buttons were pressed for two hours. • Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds and then turn on again. If this happens frequently, the voltage in your house may be abnormally high or low. • Unplug TV. Wait five minutes. Plug it in again. TV turns on unexpectedly • Wake-Up timer might have been activated. Go to page 24 for instructions. • You might have pressed CH+, CH- or OK on the remote accidentally. Blank screen • Make sure the component connected to the TV is turned on. • Try another channel. No sound, picture okay • Maybe the sound is muted. Try pressing the volume up button to restore sound. • If using S-Video, remember to also connect the component's left and right audio output jacks to the TV's AUDIO jacks. Chapter 5 Graphics contained within this publication are for representation only. 25 Other Information Can't select certain channel • Channel may be blocked or not approved through the V-Chip. • If using a VCR, check to make sure the TV/VCR button on the VCR is in the correct mode (press the TV/VCR button on your VCR). Noisy stereo reception • May be a weak station. Access the SOUND menu, highlight Sound Type and then choose Mono. No picture, no sound but TV is on • Maybe the signal type is set wrong. Go to page 23 for detailed instructions. • The channel might be blank — change channels. • If you're watching your VCR and it's connected with coaxial cable to the TV ANT jack, tune the TV to channel 3 or 4 (whichever channel is selected on the 3/4 switch on the back of your VCR). Also check to make sure the TV/VCR button on the VCR is in the correct mode (press the TV/VCR button on your VCR). Sound okay, picture poor • Check antenna connections. Make sure all of the cables are firmly connected to the jacks. • Try adjusting sharpness function to improve weak signals. Go to page 22 for more instructions. Black box appears on the screen • Closed caption might be on. Check Closed Caption in the SETUP menu. Go to page 24 for more instructions. The Remote Control Doesn't Work_ • Something might be between the remote and the remote sensor on the component. Make sure there is a clear path. • Maybe the remote isn't aimed directly at the component (DVD, TV, VCR) that you're trying to operate. • Maybe remote is not in TV Mode. Press the TV button so remote will control TV. • Maybe batteries in remote are weak, dead, or installed incorrectly. Put new batteries in the remote. (Note, if you remove the batteries, you may have to reprogram the remote to operate other components.) • You might need to reset the remote: remove batteries and press the number 1 button for at least 60 seconds. Release the 1 button, replace the batteries, and (if necessary) program the remote again. Problems with V-Chip/Parental Controls The rating limits don't work • You must activate the settings. Go to the MAIN MENU (press MENU on your remote), select Parental Control, highlight and turn on V-Chip active (box has check mark). I don't remember my password and I want to unlock the TV • If you forget your password you can reset it. Make sure the TV is off. Simultaneously press and hold VOLon the TV's front panel and CLEAR on the remote for approximately 5 seconds. Enter a new password next time you access the PARENTAL CONTROL menu. The V-Chip won't let me watch a program even though it's not rated as violent. • Maybe the movie was given an NR (Not Rated) status. After you block movie ratings, you must unlock NR separately in order to view movies with an NR rating. 26 Graphics contained within this publication are for representation only. Chapter 5 Other Information Care and Cleaning CAUTION: Turn OFF your TV before cleaning. You can clean the TV as required, using a soft lint-free cloth. Be sure to occasionally dust the ventilation slots in the cabinet to help assure adequate ventilation. The TV's screen may be cleaned with a soft, lint-free cloth as well. Take care not to scratch or mar the screen. If necessary, you may use a cloth dampened with warm water. Never use strong cleaning agents, such as ammonia-based cleaners, or abrasive powder. These types of cleaners will damage the TV. While cleaning do not spray liquid directly on the screen, or allow liquid to run down the screen and inside the TV. Also, never place drinks or vases with water on top of the TV. This could increase the risk of fire or shock hazard or damage to the TV. Caution: Using video games or any external accessory with fixed images for extended periods of time can cause them to be permanently imprinted on the picture tube (or projection TV...