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Manafacture: Briggs & Stratton File size: 1.25 mb File name: Language of manual:

I n most instances, the requests for warranty repair are handled in a quick and routine manner. However, some requests for warranty are received which appear not justified. In these cases, though engine owners may not be aware of it, the premature failure of their engine was caused by abuse or neglect, or equipment on which it was mounted, rather than the engine. If you differ with the decision of your Authorized Service Dealer, an investigation will be made to determine the applicability of warranty. Ask the Authorized Service Dealer to submit all supporting facts to the Factory for review. If the Factory decides that your claim is justified, you will be fully reimbursed for those items accepted as defective. To avoid misunderstanding which might occur between engine owners and Authorized Briggs & Stratton Service Dealers, we list below some of the causes of engine failure that Briggs & Stratton warranty does not cover for repair or replacement. Normal Wear: Engines, like all mechanical devices, need periodic parts service and replacement to perform well. Warranty will not cover repair when normal use has exhausted the life of a part or an engine. Improper Maintenance: Remember that the service life of an engine depends upon the conditions under which it operates and the care if receives. Some applications, such as tillers, pumps and rotary mowers, are very often used in dusty or dirty conditions which can cause what appears to be premature wear. Such wear, when caused by dirt, dust, spark plug cleaning grit or other abrasive material that has entered the engine because of improper maintenance, is not covered by warranty. Warranty does not apply to engine adjustment or repair required due to: 1. THE USE OF PARTS THAT ARE NOT ORIGINAL BRIGGS & STRATTON PARTS OR PARTS THAT ARE NOT APPROVED BY BRIGGS & STRATTON. 2. Equipment controls or installations that prevent starting, cause unsatisfactory engine performance, or shorten engine life. (Contact equipment manufacturer.) 3. Leaking carburetors, clogged fuel pipes, sticking valves, or other damage, caused by using contaminated or stale fuel. (Use clean, fresh, lead-free gasoline and Briggs & Stratton gasoline stabilizer Part No. 5041.) 4. Parts which are scored or broken because an engine was operated with insufficient or contaminated lubricating oil, or an incorrect grade of lubricating oil. (4 LIMITED WARRANTY.) cycle engines: check oil level daily or after every 8 hours of operation. Refill when necessary and change at recommended intervals. (2 cycle engines: use correct mixture of gasoline and BIA/NMMA certified oil.) Read owner’s manual. 5. Repair or adjustment of associated parts or assemblies such as clutches, transmissions, remote controls, etc., which are not of Briggs & Stratton manufacture. 6. Damage or wear to parts caused by dirt which entered the engine because of improper air cleaner maintenance, re-assembly or using a non-original air cleaner element. (At recommended intervals, clean and re-oil the oil-foam® element or the foam pre-cleaner and replace the cartridge.) 7. Parts damaged by over-speeding or overheating caused by grass, debris or dirt plugging the cooling fins and clogging the flywheel area, or caused by operating the engine in a confined area without sufficient ventilation (Clean fins on the cylinder, cylinder head and flywheel at recommended intervals.) 8. Engine or equipment parts broken by excessive vibration caused by loose engine mounting, loose cutter blades, unbalanced blades or impellers, improperly attaching equipment to engine crankshaft, over-speeding or abuse in operation. 9. A bent or broken crankshaft, caused by striking a solid object with the cutter blade of a rotary lawn mower, or excessive vee belt tightness. 10. Routine tune-up or adjustment needed by an engine but not caused by defective material nor workmanship (Follow the “Owner’s Manual” when making any minor adjustments.) 11. Failure of the combustion chamber valves, valve seats, valve guides or burned starter motor windings, which occur when operating an engine with alternate fuels such as, liquified petroleum, natural gas, altered gasolines, etc. Warranty is available only through service dealers which have been authorized by the Briggs & Stratton Corporation. Your nearest Authorized Service Dealer is listed in the “yellow pages™” of your telephone directory, under “engines, gasoline” or “gasoline engines,” “lawn mowers” or similar category. In cases where an engine owner insists on Warranty repair, and our Authorized Service Dealer does not feel Warranty is justified, it is suggested that repair be completed and the owner charged. A Warranty Claim, with full details, should be forwarded to the Factory for decision. Mark the Claim “Questionable Warranty -Customer charged.” If Warranty is approved, credit will be issued to the account who performed repair, and the Authorized Service Dealer will reimburse the customer. If Warranty is not in ...

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