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Taking Care of your Washer/Dryer Exterior cleaning Wipe the outside of your machine with a damp, soapy cloth. Do not use harsh chemicals or abrasive items to clean plastic parts. Coin Trap cleaning Clean the coin trap at least four times a year. Be sure unit has drained before opening trap door. • Place towel or pan under trap door (Fig. 12) to catch any water. • Remove trap by turning it slowly counterclockwise until water appears. (Fig. 13). • Empty water through coin trap. Pull coin trap straight out and clean. • Replace coin trap and turn clockwise until secure (Fig. 14). Gently tug cap to confirm that trap is secure. FIG 12 FIG 13 FIG 14 Interior cleaning If you use a non-phosphate laundry detergent, you may need to clean buildup and oils from the inside of the washer periodically, especially if you live in an area with hard water. To remove buildup, run the washer through a complete hot water cycle (Heavy Stain or White setting) with no clothes, detergent or other laundry aids added. If desired, add 2 cups of water conditioner or de- liming agent to the detergent dispenser. General care of the machine Never use solvents or abrasives to clean the external parts of the washer/dryer. Water supply should be turned off when not in use. Unplug the machine if you will be gone for a period of time or the machine will not be used. Clean the detergent drawer periodically (see Cleaning Dispenser, pg. 13). Always unplug the machine during cleaning or maintenance. Do not use too much detergent or other laundry additives, as excessive amounts could over-suds and damage your washer/dryer. Before moving the washer/dryer to a new location, reattach shipping bolts, spacers and grommets that were removed during installation (see page 4). CUSTOMER CARE CENTER 800.898.1879 Troubleshooting Is using a Eurotech combination washer/ dryer different than a traditional “standalone” washer and dryer? Yes. In a Eurotech combination laundry product, you wash / dry in the same tub. Cycle times will be longer and overall load sizes will be smaller. Wash cycle times are similar, but because combination washer / dryer products operate using a standard household electrical supply (120V vs. 230V), dry times are longer and capacity is reduced by 50% when using the dry program. The overall convenience of this laundry solution far outweighs the need to manage your laundry requirements with smaller, more frequent laundry loads. Most issues with your washer/dryer can be solved without a technician. Before calling for service, check the following. Machine Runs Too Long Your machine is a combination washer/dryer and depending on load size, fabric, and programs selected, could take as long as 4 1/2 hours to complete the program. Washer does not work/light is not on. Press On/Off button Make sure power supply is securely in electrical outlet Make sure door is closed securely (press inward on door handle) Check main power supply and/or house breaker/fuse Indicator light is on but unit does not work Make sure door is closed securely (press inward on door handle) Press On/Off button firmly Check Program Knob to be sure it is on a program Press start button Make sure power supply securely in electrical outlet Washer does not fill with water Make sure door is closed securely (press inward on door handle) Check home water supply and pressure Make sure water faucet to machine is open Check for obstructions in water hoses Clean inlet filters between valves and water hoses Washer fills and drains continuously Make sure drain hose is at correct height (pages 4-5) If draining into sink, make sure drain hose outlet is not under water Washer does not drain and spin Make sure drain hose is in correct position (pages 4-5) Check for kinks and/or obstructions in drain hose 16 Clean detergent dispenser, if encrusted with residue or clogged Check Coin Trap for obstructions, clean and reinstall. (page 5) Load should be properly balanced for maximum water extraction Use less detergent or low-suds detergent for front-loading washers Washer/dryer vibrates and is noisy Ensure that shipping bolts, spacers and grommets have been removed (page 4) Check that fabrics in tub are not tangled Make sure machine is level and installed on a secure floor / platform (page 5) Door will not open For your safety, door remains locked for approx. two minutes after completion of a wash/dry program. How can I improve drying performance? Never overload the tub! The rule of thumb for efficient drying is a laundry load that represents a half load (7.5 lbs) of the tub capacity (15 lbs). Important note: The dry capacity is one-half (50%) of the wash capacity. Use 1-2 tablespoons of a liquid fabric softener with each load -softer clothes separate more effectively to allow faster drying with less wrinkles. Drying times vary based on the type of fabric (heavier fabrics retain more moisture), the amount of moisture retained in the fabric after the wash cycle (1200 RPM spi...

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