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manual abstract
Press the START/PAUSE button. If the fault appears again, please contact your local Service Force Centre. Problem Possible cause Remedy Power plug not plugged in Connect the plug to a mains or problem with the fuse. socket. Check the fuse. The door is not shut proper- Close the door - there should Washing machine does ly. be an audible click. not work. The START/PAUSE button Press the START/PAUSE but- was not pressed for long ton for longer. enough. The door cannot be The child safety device is ac-Deactivate the child safety closed. tivated. device. The END indicator is The door is not closed prop-Close the door properly. Re- flashing 4x. erly. start the programme. Problem Possible cause Remedy The END indicator is flashing 1x. (Problems with the water inflow.) The tap is turned off. Turn on the tap. Turn off the tap. Unscrew the The filter in the inlet hose hose, remove the filter and screw connection is blocked. clean it. The tap is blocked by limes- Check the tap and have it re cale or is faulty. paired, if necessary. The transport lock has not Removing the transport lock. been removed. The washing machine vibrates when operating Adjust the feet as described The screw feet not correctly or is not stable. in the installation and con- adjusted. nection instructions. Always load the drum as full Washing has not been Only a few large items of as possible. Mix large and spun. washing in the drum. small items. Water is running out from under the washing machine. The inlet hose screw con- Tighten the inlet hose. nection is leaking. The outlet hose is leaking. Replace outlet hose. The drain pump lid has not Close the cover properly. been closed properly. Washing was caught in the Load washing carefully for door. the next wash. The emergency drain hose is Screw on the emergency leaking. drain hose firmly. Follow the manufacturer's Too much detergent has There is a lot of foam. instructions exactly when probably been used. measuring out detergent. The END indicator is flashing 2x. (Problems with the water outflow.) There is a kink in the outlet Straighten the hose. hose. The maximum pump height Please contact your local of 1m has been exceeded. Service Force Centre Switch off the appliance. Disconnect the power plug. The drain pump is blocked. Clean the drain pump. Remove foreign bodies from the pump housing. For sink spigot connections: Clean the spigot. the spigot is blocked. Problem Possible cause Remedy Conditioner has not The conditioner insert in the been rinsed in, com- Clean the detergent drawer, compartment for additives partment w for condi insert the conditioner insert has not been correctly in tioner is filled with firmly. serted or is blocked. water. Wait until the DOOR indica- The door is locked. tor goes out and the END indicator illuminates. The door cannot be opened when the washing machine is switched on. There has been a power cut. (All the indicators have gone out.) The door remains locked for approx. 2 minutes. The programme will continue when the power cut has ended. To remove the washing: If water can be seen in the appliance, first empty the water before opening the door (see section “Carrying out an emergency drain”). The washing is badly Perhaps too many items Observe the maximum load creased. were loaded. volume. If the wash result is not satisfactory The washing is grey and there are limescale deposits in the drum • Too little detergent was used. • An incorrect detergent was used. • Individual stains were not pre-treated. • The programme or temperature was not set properly. There are grey stains on the washing • Items that were soiled with ointments, fats or oils were washed using too little detergent. • The wash temperature used was too low. • A common cause is that conditioner – in particular the type in concentrated form - has come in contact with the washing. Wash out such marks as soon as possible and exercise care when using the said conditioner. Foam can still be seen following the final rinse • Modern detergents can cause foam to be created even during the final rinse. In spite of this, the washing has been sufficiently rinsed. There are white residues on the washing • What can be seen here are insoluble substances which modern detergents contain. They are not the result of insufficient rinsing. Shake or brush the washing. If possible turn the washing inside out before washing. Check your choice of detergent. Especially with dark colours it is advisable to use liquid detergents. Carrying out an emergency drain 1 Warning! Prior to carrying out an emergency drain, switch off the washing machine and remove the power plug from the power point. Warning! The water that comes out of the emergency drain hose may be hot. There is a risk of scalding. Let the water cool before performing an emergency drain! 1.Open the plinth flap and remove it. 2.Remove the emergency drain hose. 3.Place a shallow container underneath it. Then loosen the drain plug by turning it in an anti-clockwise directi...