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The screen does not come on when I receive a call. Proximity sensor problem If you use any protection tape or case, check to see if it has covered the area around the proximity sensor. Make sure the area around the proximity sensor is clean. No sound Vibration mode Check the settings status of the sound menu to make sure you are not in vibrate or silent mode. Hang up or freeze Intermittent software problem Remove the battery, reinsert it and switch on the phone. Try to perform a software update via the website. FAQ FAQ Please check to see if any problems you have encountered with your phone are described in this section before taking the phone in for service or calling a service representative. Category Question Answer Sub-Category BT Bluetooth Devices BT Bluetooth Headset Data Contacts Back up Data Synchronisation Data Synchronisation What are the functions available via Bluetooth? If my Bluetooth headset is connected, can I listen to my music through my 3.5 mm wired headphones? How can I back up Contacts? Is it possible to set up one-way sync with Gmail? Is it possible to synchronise all the email folders? You can connect a Bluetooth audio device such as a Stereo/Mono headset or Car Kit and share pictures, videos, contacts, etc. via Gallery/Contacts menu. Also, when the FTP server is connected to a compatible device, you can share content stored in the storage media (internal memory or SD card). When a Bluetooth headset is connected, all system sounds are played over the headset. As a result, you will not be able to listen to music through your wired headphones. The Contacts data can be synchronized between your phone and Gmail™. Only two-way synchronisation is available. The Inbox is automatically synchronised. You can view other folders by pressing the Menu Key and touching Folders to choose a folder. Category Question Answer Sub-Category Google™ Service Gmail Log-In Google Service Google Account Phone Function Email Phone Function Ringtone Phone Function Message Time Phone Function microSD Card Phone Function Navigation Do I have to log into Gmail whenever I want to access Gmail? Is it possible to filter emails? What happens when I execute another application while writing an email? Is there a file size limitation for when I want to use a .MP3 file as a ring tone? My phone does not display the time of receipt for messages older than 24 hrs. How can I change this? What is the maximum supported size for a memory card? Is it possible to install another navigation application on my phone? Once you log into Gmail, you don't need to log into Gmail again. No, email filtering is not supported via the phone. Your email will automatically be saved as a draft. There is no file size limitation. You will only be able to see the times for messages received the same day. 32 GB memory cards are compatible. Any application that is available on Android Market™ and is compatible with the hardware can be installed and used. FAQ Category Question Answer Sub-Category Phone Function Synchronisation Phone Function Wait and Pause Phone Function Security Is it possible to synchronise my contacts from all my email accounts? Is it possible to save a contact with Wait and Pause in the numbers? What are the phone’s security functions? Only Gmail and MS Exchange server (company email server) contacts can be synchronised. If you transferred a contact with the W & P functions saved into the number, you will not be able to use those features. You will need to re-save each number. How to save with Wait and Pause: 1. From the Home screen, press the Phone icon . 2. Dial the number, then press the Menu Key . 3. Touch Add 2-sec pause or Add wait. You are able to set the phone to require the entry of an Unlock Pattern before the phone can be accessed or used. Category Question Answer Sub-Category Phone Function How do I create the Unlock Unlock Pattern? Pattern 1. From the Home screen, press the Menu Key . 2. Touch System Settings > Lock screen. 3. Touch Select screen lock > Pattern. The first time you do this, a short tutorial about creating an Unlock Pattern appears. 4. Set up by drawing your pattern once, then again for confirmation. Precautions to take when using pattern lock. It is very important to remember the unlock pattern you set. You will not be able to access your phone if you use an incorrect pattern five times. You have five chances to enter your unlock pattern, PIN or password. If you have used all 5 opportunities, you can try again after 30 seconds. (Or, if you preset the backup PIN, you can use the backup PIN code to unlock the pattern => page 19) FAQ Category Question Answer Sub-Category Phone What should I do if I forget Function the unlock pattern and I Unlock didn’t create the Google Pattern account on the phone? If you have forgotten your pattern: If you logged in to your Google account on the phone but failed to enter the correct pattern 5 times, touch the forgot pattern button. You are then required to log in with you...
Other models in this manual:Mobile Phones - E612 (2.08 mb)