Votes - 0, Average rating: 0
(
)
)
|
Other manuals for this model:
Network Equipment - DGND3700v2 (2.8 mb)
Network Equipment - DGND3700v2 (3.03 mb)
manual abstract
•Make sure that your computer’s IP address is on the same subnet as the wireless modem router. If you are using the recommended addressing scheme, your computer’s address should be in the range of 192.168.1.2 to 192.168.1.254. •If your computer’s IP address is shown as 169.254.x.x, recent versions of Windows and MacOS generate and assign an IP address if the computer cannot reach a DHCP server. These autogenerated addresses are in the range of 169.254.x.x. If your IP address is in this range, check the connection from the computer to the wireless modem router, and reboot your computer. •If your wireless modem router’s IP address was changed and you do not know the current IP address, clear the wireless modem router’s configuration to factory defaults. This sets the wireless modem router’s IP address to 192.168.1.1. This procedure is explained in Factory Settings on page 142. •Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet Explorer, click Refresh to be sure that the Java applet is loaded. •Try quitting the browser and launching it again. •Make sure that you are using the correct login information. The factory default login name is admin, and the password is password. Make sure that Caps Lock is off when you enter this information. •If you are attempting to set up your NETGEAR wireless modem router as an additional router behind an existing router in your network, consider replacing the existing router instead. NETGEAR does not support such a configuration. •If you are attempting to set up your NETGEAR wireless modem router as a replacement for an ADSL gateway in your network, the wireless modem router cannot perform many gateway services, for example, converting ADSL or cable data into Ethernet networking information. NETGEAR does not support such a configuration. Cannot Access the Internet If you can access your router but you are unable to access the Internet, first determine whether the wireless modem router can obtain an IP address from your Internet service provider (ISP). Unless your ISP provides a fixed IP address, your wireless modem router requests an IP address from the ISP. You can determine whether the request was successful using the Router Status screen. 1.Start your browser, and select an external site such as 2.Access the wireless modem router interface at 3.Select Administration > Router Status. 4.Check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your wireless modem router has not obtained an IP address from your ISP. If your wireless modem router cannot obtain an IP address from the ISP, you might need to force your cable or DSL modem to recognize your new wireless modem router by restarting your network, as described in Sequence to Restart Your Network on page 131. If your wireless modem router is still unable to obtain an IP address from the ISP, the problem might be one of the following: •Your Internet service provider (ISP) might require a login program. Ask your ISP whether they require PPP over Ethernet (PPPoE) or some other type of login. •If your ISP requires a login, the login name and password might be set incorrectly. •Your ISP might check for your computer’s host name. Assign the computer host name of your ISP account as the account name in the Internet Basic Settings screen. •Your ISP allows only one Ethernet MAC address to connect to Internet and might check for your computer’s MAC address. In this case, do one of the following: -Inform your ISP that you have bought a new network device, and ask them to use the wireless modem router’s MAC address. -Configure your wireless modem router to clone your computer’s MAC address. If your wireless modem router can obtain an IP address, but your computer is unable to load any web pages from the Internet: •Your computer might not recognize any DNS server addresses. A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses. Typically, your ISP provides the addresses of one or two DNS servers for your use. If you entered a DNS address during the wireless modem router’s configuration, reboot your computer, and verify the DNS address.You can configure your computer manually with DNS addresses, as explained in your operating system documentation. •Your computer might not have the wireless modem router configured as its TCP/IP gateway. If your computer obtains its information from the wireless modem router by DHCP, reboot the computer, and verify the gateway address. •You might be running login software that is no longer needed. If your ISP provided a program to log you in to the Internet (such as WinPoET), you no longer need to run that software after installing your wireless modem router. You might need to go to Internet Explorer and select Tools > Internet Options, click the Connections tab, and select Never dial a connection. Troubleshoot PPPoE If you ar...