1 ADMINISTRATIVE INFORMATION SERVICE NOTE CLASSIFICATION: INFORMATION ONLY AUTHOR: kW PRODUCT LINE: WN ADDITIONAL INFORMATION: This procedure must be performed by Agilent Technologies service offices © AGILENT TECHNOLOGIES, INC. 2005 PRINTED IN U.S.A. January 13, 2005 Page 1 of 14 Page 2 of 14 4287A-03 Situation: The new HDD (04287-65000) for repair does not include any operating system. When the HDD (04287-65000) is used, the operating system for 4287A should be installed. Solution/Action: The