Calls are charged at local call rates. If the problem is not remedied, you will be advised to return your product to the Helpline. Outside the 12-month guarantee period: If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you call the Helpline on 0845 6012476 and ask for details of our recommended repair agents. If you have to return your product If the Helpline are unable to remedy your problem they will ask you to return the product. Pack the base station and handset securely, preferably in the original packaging. All parts must be returned, including line cords, power supplies and original batteries. (Please note that we can not take responsibility for goods damaged in transit). Use the self adhesive Freepost label to post your product. If you have lost the label please call the Helpline for instructions. IMPORTANT Keep proof of posting Make sure the Post Office give you proof of posting. Technical information How many telephones can you have on the line? All items of telephone equipment have a Ringer Equivalence Number (REN) which is used to calculate the number of items that may be connected to any one telephone line. On-Air 1250 Classic user guide ~ 1st Edition ~ 7th August ’01 ~ 4073 Switchboard compatibility The BT On-Air 1250 Classic (with up to 6 handsets) has a total REN of 1. Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise. A total REN of 4 is allowed per telephone line. (For example: if the BT On-Air Classic is used in conjunction with three extension telephones, each with a REN of 1, then the total REN = 4) Only use approved power supply item code 872101. Only use approved batteries item code 872102. RTTE This apparatus was designed in compliance with European Council decision Number 98/482/EC relative to pan-European connection in view to its connection on the Public Switched Telephone Network (PSTN). It is in conformity with Standards TBR21, TBR38(*)ETSI 201 121. (*) Terminals integrating an analogue handset function. If problems arise, your supplier should be contacted first. The EC marking attests product conformity with the essential requirements in compliance with Directives 73/23/EC for User Safety, 89/336/EC for Electromagnetic perturbations and 98/13/EC for Telecommunication network access. The manufacturer declares that the products have been manufactured in conformity with Annex III of RTTE Directive 99/05/EC. Helpline If you are experiencing difficulty, please call the BT On-Air Helpline on 0845 601 2476. Generally this telephone may be connected to switchboards which support tone signalling and timed break recall. In the event of any difficulties please consult your switchboard service provider. Please note this product does not support earth recall. To activate Recall This is of use when connected to switchboards or using BT Select Services. It is only available when a call is in progress. When you need to use recall during a call:Press the button. –––appears on the display. RecallRecall Recall Switchboard external line access code When you connect your telephone to a switchboard, you can set the switchboard’s external line access code so that when you make an external call using the handset directory, redial list or preparatory dialling, the code is automatically dialled before the number. On-Air 1250 Classic user guide ~ 1st Edition ~ 7th August ’01 ~ 4073 To set the external line access code COKCOKCOKCOKCOKCOKIntercom 2ABC4GHI1 Press the INTERCOM button. Press the OK button. F1 will appear on the screen. Press the 2 button. Press the 4 button. Press the 1 button. The access code is displayed. Press the OK button. Enter or correct the switchboard external line access code, e.g. 9. You can enter codes up to 8 digits in length. Press OK to store. Press the C button three times to exit. COKCOKIntercom To set the number of digits 2ABC4GHI2ABC Press the INTERCOM button. Press the OK button. F1 will appear on the screen. Press 2. Press 4. Press 2. The number of digits is displayed. Press the OK button. COK Enter or correct the number of digits you dial to make internal calls to other extensions on your switchboard. Press the C button three times to exit. Note For the external line access code to be dialled for external calls only, it is important that all external numbers stored in your handset directory must contain more digits than the number of digits required to make an internal call to other extensions on your switchboard. This is most likely to occur when you have local external numbers stored in the handset directory without the area code. To overcome potential problems ensure that all numbers are stored complete with area code. To activate and de-activate the external line access code COKCOKCOKCOKCOKIntercom 2ABC4GHI3DEF Press the INTERCOM button. Press the OK button. F1 will appear on the display. Press the 2 b...