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We want to answer or correct them as quickly as possible. When you do call, please have your order number handy. For technical assistance, please call Toll-Free 1-800-DR- OWNER (376-9637) and one of our Technical Support Representatives will be happy to help you. We also hope to hear from you on how much you like your new helper. In addition, please tell your friends about your new DR LEAF and LAWN VACUUM Optional Accessory! Having DR Owners spread the word about our products and our way of doin