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If a problem with this product develops during or after the warranty period, you may contact your dealer or service center. If the problem is not handled to your satisfaction, then write to the Consumer Affairs Department at the listed address on the back cover. - 39 WARRANTY / Garantie Panasonic Canada 5770, Ambler Drive, Mississauga L4W 2T3 PANASONIC PRODUCT - LIMITED EXCHANGE PROGRAM Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship under normal use and for a period as stated below from the date of original purchase agrees to, option either (a) repair your product with new or refurbished parts, (b) replace it with a new or a refurbished equivalent value price. The decision to repair, replace or refund will be made by Panasonic Canada Inc. Platinum Series Vacuum Cleaner - Two (2) years This warranty is given only to the original purchaser, or the person for whom it was purchased as a gift, of a Panasonic brand product mentioned above sold by an authorized Panasonic dealer in Canada which product was not sold "as is", and which product was delivered to you in new IN ORDER TO BE ELIGIBLE TO RECEIVE WARRANTY SERVICE HEREUNDER, A PURCHASE RECEIPT OR OTHER PROOF OF DATE OF ORIGINAL PURCHASE, SHOWING AMOUNT PAID AND PLACE OF PURCHASE IS REQUIRED LIMITATIONS AND EXCLUSIONS This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by Panasonic Canada Inc., or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Authorized Servicer, or damage that is attributable to acts of God. Parts such as disposable dust bags, filters, belts, light bulbs and agitator brushes are not covered by this warranty. THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY. (As examples, this warranty excludes damages for lost time, travel to and from the Authorized Servicer, loss of or damage to media or images, data or other memory or recorded content. This list of items is not exhaustive, but for illustration only.) In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or the exclusion of implied warranties, so the above limitations and exclusions may not be applicable. This warranty gives you specific legal rights and you may have other rights which vary depending on your province or territory. CONTACT INFORMATION For product information and operation assistance, please contact: Our Customer Care Centre: Telephone #: 1-800-561-5505 Fax #: (905) 238-2360 Email link: "Support . contact us . email" on For defective product exchange within the warranty period, please contact the original dealer or our Customer Care Centre. - 40 Panasonic 5770, Ambler Drive, L4W 2T3 PRODUIT PANASONIC - GARANTIE PROGRAMME DE Panasonic Canada Inc. garantit que de materiaux et de main-d'oeuvre contexte d'utilisation normale pendant l'eventualite d'une defectuosite, accepte, a le produit avec des pieces neuves ou neuf, (b) remplacer le produit par un produit neuf ou remis a neuf d'une valeur d'achat. La decision de reparer, remplacer ou rembourser appartient a Panasonic Canada Inc. Aspirateurs, serie Platinum - Deux (2) ans La presente garantie n'est fournie qu'a l'acheteur original d'un de marque Panasonic indiques plus haut, ou a la personne l'ayant recu en cadeau, vendu par un detaillant Panasonic agree au Canada et utilise au Canada. Le produit ne doit pas avoir ete " vendu tel quel " et doit avoir ete livre a l'etat neuf dans son emballage d'origine. POUR ETRE ADMISSIBLE AUX SERVICES AU TITRE DE LA PRESENTE GARANTIE, LA PRESENTATION D'UN RECU D'ACHAT OU DE TOUTE AUTRE PIECE JUSTIFICATIVE DE LA DATE D'ACHAT ORIGINAL, INDIQUANT LE MONTANT PAYE ET LE LIEU DE L'ACHAT, EST REQUISE. RESTRICTIONS ET EXCLUSIONS La presente garantie COUVRE SEULEMENT les defaillances attribuables a un defaut des materiaux ou a un vice de fabrication et NE COUVRE PAS l'usure normale ni les dommages esthetiques. La presente garantie NE COUVRE PAS NON PLUS les dommages subis pendant le transport, les defaillances causees par des produits non fournis par Panasonic Canada...