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manual abstract
• Press the review down button to scroll through the call records from the most recent to the oldest. • Press the review up button to scroll through the call records from the oldest to the newest. • When all of the messages are viewed, START/END appears in the display. Deleting CID Records 1. To delete the record showing in the display, press the delete button once. 2. To delete all records while reviewing, press and hold the delete button until ERASE ALL? shows in the display. 3. Press the delete button to delete all CID records. Dialing Back When reviewing Caller ID records, you may dialback the phone numbers shown on the display by pressing the dial button. If you programmed your local area code in the setup menu 1. Use the review up and down buttons to display the number you want to dial. • If you see a number with 7 digits (i.e. 555-1234), then the call was received from within your area code. However, this does not guarantee the call is a local call. • If you see a number with 10 digits (i.e. 234-555-1234), then the call received was not from your area code. 2. Press the dial button and the display shows PICKUP or ADJ. A 10 second timer will also start in the upper right side of the display, letting you know the time remaining until the unit returns to the summary screen. If you adjust the number to be dialed, the timer will reset after each adjustment. 3. To adjust the phone number, press the dial button. For instance, a 7-digit local number sometimes cannot be dialed because it requires a 10-digit or 11-digit format. Press the dial button repeatedly to scroll through the 7, 10, and 11-digit numbers. 7-digits: 7-digit telephone number (i.e. 555-5555) 10-digits: 3-digit area code + 7-digit telephone number (i.e. 425- 555-5555) 11-digits: long distance code 1 + 3-digit area code + 7-digit telephone number (i.e. 425-555-5555) 4. To dial the displayed number, pick up the handset before the timer reaches 0. NOW DIALING shows in the display and the number is dialed. If you did not program your local area code in the setup menu 1. Use the review up and down buttons to display the number you want to dial. You will only see 10-digit numbers (i.e. 234-555-1234). 2. See steps 2 through 4 in the above section to complete the dialback sequence. NOTE: IF PICKUP PHONE shows on the display, no other changes to the number can be made. The information sent from the telephone company is known to be a valid number to dial back (available only in limited areas). Once you pickup the phone, the number is automatically dialed. Caller ID Display Messages The following special messages indicate the status of a message or the unit: NO CALLS The caller memory is empty. UNKNOWN CALLER The incoming call does not have Caller ID service or their service area is not linked to yours. If UNKNOWN CALLER appears along with a calling number, the name information for that number is not available. Battery power level is low. Please replace the batteries as soon as possible in order to maintain Caller ID operation. BLOCKED CALL The incoming caller is registered as “Private Number” and Caller ID information is withheld. START/END You are at the beginning or the end of the Caller ID memory log. Troubleshooting Tips No Dial Tone • Check installation- make sure that all connections are secure and not damaged. • Check the hook switch: It should be fully extended when the handset is lifted from the cradle. • Disconnect the base from the modular phone jack and connect another phone to the same jack. If there is no dial tone on the second phone, the problem might be your wiring or local service. No Display • Replace the batteries. • Make sure the batteries are properly installed. No Information is Displayed After the Phone Rings • You must be subscribed to Caller ID service from your local telephone company in order to receive Caller ID records. • Wait for the second ring - Caller ID information appears after the second ring. Phone Does Not Ring • Make sure the ringer switch is ON. • You may have too many extension phones on your line. Try unplugging some extension phones. • Check for a dial tone. If there is no dial tone see solutions for “No Dial Tone.” Incoming and Outgoing Voice Volume Low • Are other phones off hook at same time? If so, this is normal condition as volume drops when additional phones are used at once. Cannot Dial Out • Make sure the TONE/PULSE dialing mode is set to the type of phone service you are subscribed to. Service If trouble is experienced with this equipment, for repair or warranty information, please contact customer service at 1-800-448-0329. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This product may be serviced only by the manufacturer or its authorized service agents. Changes or modifications not expressly approved by Thomson Inc. could void the user’s authority to operate this product. For instructio...