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Manafacture: Aastra Telecom File size: 4.79 mb File name: Language of manual:

5-152 41-001160-00, Rev 01 Release 2.0 Operational IP Phone Features Operational Features Priority Alerting Priority alerting on the IP phones is a feature that allows incoming calls to trigger pre-defined ringing or call waiting alert tones. You can enable or disable priority alerting on the IP phone for the Asterisk, Broadworks, and Sylantro servers using the configuration files and the Aastra Web UI. Configuration of priority alerting is on a global-basis only. How Priority Alerting Works When the IP phone detects an incoming call, the phone firmware inspects the INVITE request in the IP packet for an "Alert-Info" header. If it contains an "Alert-Info" header, the firmware strips out the URL and keyword parameter and maps it to the appropriate Bellcore tone. If there is no keyword parameter in the "Alert-Info" header, or the INVITE message contains no "Alert-Info" header, then the IP phone firmware uses the Bellcore standard ring tone. Asterisk/Broadworks Servers The ring tone keywords that can display in the "Alert-Info" header for an Asterisk and Broadworks server are: Asterisk/Broadworks Sesrver Ring Tone Keywords Bellcore-dr2 Bellcore-dr3 Bellcore-dr4 Bellcore-dr5 When the ring tone keywords appear in an "Alert-Info" header from an Asterisk or Broadworks server, the IP phone maps the keywords to the default ring tone patterns. Operational 41-001160-00, Rev 01 Release 2.0 5-153 IP Phone Administrator Guide Operational Features Operational IP Phone Features Sylantro Servers The ring tone keywords that can display in the "Alert-Info" header for a Sylantro server are: Sylantro SesrverRing Tone Keywords alert-acd (auto call distribution) alert-community-1 alert-community-2 alert-community-3 alert-community-4 alert-emergency alert-external alert-group alert-internal alert-priority When the ring tone keywords appear in an "Alert-Info" header from a Sylantro server, the keyword is mapped to the ring tone pattern based on the configuration you set in the Aastra Web UI or the configuration files. Ring Tone Patterns In IP Telephony, different ringing patterns have different frequencies and cadences. Ring cadence is the ringing pattern heard by the called party, before they pick up the call. On the IP phones, if you enable priority alerting when using an Asterisk or Broadworks server, the IP phone uses the following Bellcore-specified tones by default: Ring Tone Pattern (Asterisk/Broadworks Servers) Call Criteria Bellcore Tones internal calls Bellcore-dr2 external calls Bellcore-dr3 calls with contact list Bellcore-dr4 calls with specific time frames Bellcore-dr5 5-154 41-001160-00, Rev 01 Release 2.0 Operational IP Phone Features Operational Features If you enable priority alerting when using a Sylantro server, you can specify the Bellcore tone to be used for the following configurable criteria: Ring Tone Pattern (Sylantro Servers) Call criteria Bellcore tones for each call criteria alert-acd (auto call distribution) alert-community-1 alert-community-2 alert-community-3 alert-community-4 alert-emergency alert-external alert-group alert-internal alert-priority Normal ringing (default) Bellcore-dr2 Bellcore-dr3 Bellcore-dr4 Bellcore-dr5 Silent Operational 41-001160-00, Rev 01 Release 2.0 5-155 IP Phone Administrator Guide Operational Features The following table identifies the different Bellcore ring tone patterns and cadences. Operational IP Phone Features Minimum Nominal Maximum Pattern Duration Duration Duration Bellcore Tone ID Pattern Cadence (ms) (ms) (ms) (Standard) 1 Ringing Silent 2s On 4s Off 1800 3600 2000 4000 2200 4400 Bellcore-dr2 2 Ringing Silent Ringing Silent Long Long Long 630 315 630 3475 800 400 800 4000 1025 525 1025 4400 Bellcore-dr3 3 Ringing Silent Ringing Silent Ringing Silent Short Short Long 315 145 315 145 630 2975 400 200 400 200 800 4000 525 525 525 525 1025 4400 Bellcore-dr4 4 Ringing Silent Ringing Silent Ringing Silent Short Long Short 200 145 800 145 200 2975 300 200 1000 200 300 4000 525 525 1100 525 525 4400 Bellcore-dr5 5 Ringing 450 500 550 Note: If the "Do Not Disturb" (DND) or the "Call Forward" (CFWD) feature is enabled on the server-side, and the user is still waiting for a call, the "Bellcore-dr5" is a ring splash tone that reminds the user that these are enabled. 5-156 41-001160-00, Rev 01 Release 2.0 Operational IP Phone Features Operational Features Call Waiting Tones Call Waiting is a feature that tells you if a new caller is trying to contact you when you are already on the phone. A discreet tone alerts you to the new caller, so you can answer your second incoming call by putting your first caller on hold. The IP phones use the following Bellcore-specified call waiting tones. Minimum Nominal Maximum Bellcore Pattern Duration Duration Duration Call-Waiting Tone ID Pattern (ms) (ms) (ms) CallWaitingTone 1 1 Tone On 270 300 330 Bellcore-dr2 2 Tone On 90 100 110 CallWaitingTone2 Tone Off 90 100 110 Bellcore-dr3 3 Tone On 90 100 110 CallWaitingTone3 Tone Off 90 100 110 T...

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