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manual abstract
A softkey type of "empty" does not display on the idle screen at all. Model 57i CT IP Phone User Guide 27 Softkeys Softkeys Softkeys as Line/Call Appearances You can customize the softkeys on your 57i CT phone to function as line/ call appearance softkeys. These line/call appearance softkeys function in a similar manner to the 4 line/call appearance hard keys and lights on your phone. For details on the line/call appearance hard keys and lights, please refer to the section "Multiple Line and Call Appearances" on page 23 of this manual. Lines/call appearance softkeys appear on the phone’s display as shown in the following image. Services Dir Callers Icom John Smith Sat Jan 1 12:18am 1 L5 L6 L7 L8 L9 Icons next to the softkeys within the phone’s display indicate the status for that line or call and have equivalent status to the line/call appearance lights of the hard keys on the phone. The following table provides a description for each icon. Softkey Line/Call Appearance Lights Activity Light Icon Definition Idle Solid There is no call activity for the line/call appearancesoftkey. Connected Solid A call is connected to your phone on this line/call appearance softkey. The equivalent on a line/call appearance hard keyis a solid green light. Ringing Flashing A call is ringing at your phone on this line/call appearance softkey. The equivalent on a line/call appearance hard keyis a fast flashing green light. On Hold Flashing A call is on hold on your phone on this line/call appearance softkey. The equivalent on a line/call appearance hard keyis a slow flashing green light. 28 Model 57i CT IP Phone User Guide Depending on how the phone has been configured, the maximum number of total line/call appearances that can be set up is 8 or 9 (4 line/call appearance as hard keys and 4 or 5 as softkeys). If all line/call appearances have been set up for the same number, a total of 9 lines can be configured. If all line/call appearances have been set up between two different numbers, a total of 8 lines can be configured. This means that when all line/ call appearances are in use, 1 call is connected while the rest are on hold. No further outgoing or incoming calls can be made until one of the line/call appearances becomes available. In active states, such as ringing, conference, connected, etc., all softkeys disappear except softkeys that have been set up as line/call appearances, and any context dependent softkeys required for the active state, such as the Drop softkey in the connected state. Typically, context dependent softkeys appear in the top left position and all line/call appearance softkeys appear in the remaining positions. Note: In some situations, such as during a conference call, the line/call appearance softkeys may overwrite some of the context dependent soft keys. In this case, instead of the Previous and Next softkeys, up or down icons, appear on the display. By using the navigation keys, you can access the same functionality as the Previous and Next softkeys. Model 57i CT IP Phone User Guide 29 Softkeys Softkeys Setting a Line Softkey You can set a softkey as an additional line on the 57i CT. The softkey acts as a line that behaves the same as a hard line key. For more information about the behavior of line keys, see "Multiple Line and Call Appearances" on page 23. You can use the Aastra Web UI only to set a softkey as a line. On the 57i CT, you can set the top softkeys with up to 10 functions and the bottom softkeys with up to 20 functions. Aastra Web UI Use the following procedure to set a softkey to function as a line. 1. Click on Operation->Softkeys and XML. 2. Click on the Bottom Keys tab or the Top Keys tab. 3. Select from "Key 1" through "Key 20" on the bottom tab. or Select from "Key 1" through "Key 10" on the top tab. 4. In the "Type" field, select Line to apply to the softkey. 5. In the "Label" field, enter a label to apply to this softkey. 6. In the "Line" field, select a line to apply to this softkey. Valid values are 5 through 9. 7. If configuring a softkey on the Bottom Keys, in the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. 8. Click to save your changes. 9. Click on Operation->Reset. 10.In the "Restart Phone" field click to restart the IP phone. 30 Model 57i CT IP Phone User Guide Softkeys as Speeddials You can set up custom softkeys as speeddials. Speeddial softkeys can dial a star code for a feature on the system or a phone number or a set of digits. A customized label displays inside the phone’s display for each softkey. If you press a custom softkey, the phone goes off-hook and dials the star code or the number set up for this softkey. Setting a SpeeddialSoftkey The speeddial function can be set using the IP Phone UI or the Aastra Web UI. You can save up to 30 speed dial numbers and names on the 57i CT. These can be programmed to dial directly to another person’s line or extension, or set up to quickly access features such as Caller ID (...