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manual abstract
Model type 3. Soft key buttons 4. Navigation button 5. Menu button 6. Hold button 7. Keypad 8. Volume Control button 9. Handset 10. Footstand 11. Ring/Message indicator Figure 1: Cisco 7912 IP Phone Dialing Instructions Placing A Call • Lift handset OR • Press NewCall soft key • Dial number using keypad (9 must be dialed prior to placing an external call. Internal extensions can be dialed directly) When placing a call your telephone will be in "listen" mode until the receiver is lifted. In "listen" mode you will be able to hear the call but the other party will not hear you. When the call is answered lift the receiver to talk. Tip: When placing a call, dial number with the handset down, press the Dial soft key, and then lift the handset. Dialing in this manner provides more time to place call before it times out. Answering A Call • Lift handset Called line is automatically selected. Please Note: While on a call, another call can be answered by pressing the Answer soft key. The original call will be placed on hold. Ending A Call • Hang up OR • Press EndCall soft key Placing A Call On Hold • Press the Hold button The call placed on hold will flash on phone’s LCD screen. To return to a held call press the Hold button again. Please Note: If multiple calls are placed on hold, use the Navigation button (4) to select the call you wish to take off hold and then press the Hold button. Last Number Redial • Lift the handset and press the Redial soft key OR • Press the Redial soft key and lift handset when party answers If using the redial feature before lifting the handset your telephone will be in “listen” mode. You will not be able to speak with the other party until the handset is lifted. Voice Mail • Lift the handset and press the Message soft key to access your voice mail Follow voice mail instructions to retrieve messages or change user options. Indicator light (11) on handset is lit when new messages are received. Light will remain lit until all new messages have been accessed. Call Forwarding (to an extension) • With the handset down press CFwdAll soft key and wait for two beeps • Enter the extension number While call forwarding is in effect you can call out from your telephone but can not receive incoming calls. To cancel call forwarding press the CFwdAll soft key again. Call Forwarding (to voice mail) • With the handset down press CFwdAll soft key and wait for two beeps • Press the Message soft key While call forwarding is in effect you can call out from your telephone but can not receive incoming calls. To cancel call forwarding press the CFwdAll soft key again. Call Parking • Press the more soft key • Press the Park soft key (call is placed on hold) • Hang up phone • “Call park At XXXX”, where XXXX is the extension used to store the call, will display on the phone’s LCD screen for 10 seconds • Note the “call park” extension and dial it at the phone that wishes to retrieve the call Call parking allows a call to be placed on hold so that it can be retrieved from another phone on the Cisco system. If the parked call is not retrieved within 60 seconds, it will ring the phone or extension that originally parked the call, and “CallPark Reversion (XXXX)”, where XXXX is the extension used to store the call, will display. Transferring A Call (cold transfer) • Press the Trnsfer soft key and wait for a tone (the caller is placed on hold) • Dial the extension you wish to transfer the call to • When you hear ringing press the Trnsfer soft key to transfer the call If you make a dialing error while attempting to transfer a call press the EndCall soft key and then the Hold button to return to the original caller. Transferring A Call (warm transfer) • Press the Trnsfer soft key and wait for a tone (the caller is placed on hold) • Dial the extension you wish to transfer the call to • Wait for an answer and announcethe call • Press the Trnsfer soft key to transfer the call If you make a dialing error, or the called party does not answer or want to accept the transferred call, press the EndCall soft key and then the Hold button to return to the original caller. Conference • While on a call press the more and then the Confrn soft keys - you will hear a tone and the caller is placed on hold • Dial the telephone number you wish to add to the call • When the called party answers you can talk privately • To complete the conference call press the Confrn soft key • Repeat the procedure to add up to 5 additional parties to the conference call, including yourself If you make a dialing error, or the called party does not answer or want to participate in the conference call, press the EndCall soft key and then the Hold button to return to the original caller(s). Activating Monitor • While on a call, press the Monitor soft key While monitoring a call you will be able to hear the other party but they will not be able to hear you. To resume the call, press the MonOff soft key. If you hung up the handset after pressing the “Monitor” soft ke...