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manual abstract
400 Enables or disables the Call Forward feature. 401 Redials the last number. 420 Enables or disables the Transfer feature. 430 Enables or disables the Conference feature. 434 Allows you to enter your password. 440 Enables or disables the Forward Mail feature. 444 Enables or disables the Call Park feature. 446 Enables or disables the Do Not Disturb feature. 460 Displays the Call History menu on the Display Panel. 461 Displays the User Directory on the Display Panel. 600 Displays the Program menu on the Display Panel. 640 Enables or disables the Mute function. 995 Force registration. For administrator use only. 996 Performs soft reset. For administrator use only. 997 Performs hard reset. For administrator use only. 998 Displays debug information. For administrator use only. 999 Enables or disables assert. For administrator use only. Status Lights An Access button that is set up for incoming and outgoing calls is called a System Appearance button. The light beside each System Appearance button indicates its status. See Table 9. Table 9 Status Lights for System Appearance Buttons If the light is The line is Off Available for use Steady In use Blinking quickly Ringing Blinking slowly On hold 5ATTENDANT CONSOLES — MODEL 3105 AND COMPLEMENT ATTENDANT The VCX V7000 Attendant Console (Model 3105) and the VCX Complement Attendant Software (CAS) application enable a receptionist to handle high call volumes efficiently. Although receptionists are the primary users of the Attendant Console and the CAS, the two can also be used by busy sales representatives and others who receive a high volume of telephone calls or who make frequent calls to the same telephone numbers. This chapter includes the following topics: The Attendant Console and VCX Complement Attendant Software application can be used at the same time. However: VCX Attendant Console The VCX 3105 Attendant Console has 50 Access buttons and 4 preprogrammed Feature buttons. In effect, the Attendant Console is an extension of the VCX Business Telephone or VCX Basic Telephone with which it is associated. Access Buttons Your administrator can assign features to each Access button. Possible features include: ¦User extensions ¦Pager numbers ¦Cellular telephone numbers Feature Buttons Figure 8 VCX 3105 Attendant Console 1Transfer button — Enables you to send a call to another telephone. See Transferring a Call. 2Hold button — Places a caller on hold. See Putting a Call on Hold. 3Conference button — Allows you to set up a three-way conference call. See Setting up a Conference Call. 4Call Park button — Places a call in a “holding pattern” so that it can be retrieved from any other telephone on the system. See Call Park. 5Labels — You can print labels for your Attendant Console using the LabelMaker utility, which is available through the 3Com web site. See Printing Labels. 6Label cover tabs — Allow you to unsnap the plastic cover to insert labels. 7Access buttons — A light next to each button indicates whether the line is available or in use, or whether assigned features are enabled. See Attendant Console Status Lights. 8Shift button — Enables you to toggle between the two sets of Access button assignments on the Console. Press the Shift button to switch between assignments 1 through 50 and assignments 51 through 100. The Shift button LED is lighted when you have buttons 51 through 100 selected. Printing LabelsTo create, print, and save labels for your Attendant Console (or any VCX telephone): 1Access the 3Com web site, 2Click Support & Downloads and select Downloads & Drivers from the drop-down list box. Your browser displays the Downloads page. 3On the Downloads page, select the following options: aIn the Select a Download Type list box, select Documentation. bIn the Select a Product Category list box, select IP Telephony. cIn the Enter a Filename textbox, enter labelmaker.exe. dClick Search. 4When the file is located, download it to your system. 5Locate labels.exe on your system and double-click the file icon to start the LabelMaker program. 6Find the page in the LabelMaker that has labels for your attendant console. 7Edit the label template by clicking any of the label text boxes to highlight the existing text, and then typing new text. 8Press Tab to move to the next text field in the label. 9Click the Print button at the top of the LabelMaker screen to open the Print dialog. Specify which page you want to print. Typically, the default is to print all pages. 10Click Print. 11Cut out the labels and put them in the label holders of your attendant console. 12To save the edited LabelMaker, click the Save button at the top of the LabelMaker screen. Or you can click File > Save As to save the LabelMaker to a new location. Attendant Console Status Lights An Access button that is set up for incoming and outgoing calls is called a System Appearance button. The light beside each System Appearance button indicates its status. See Table 10. Table 10 Status I...
Other models in this manual:Phones - V7000 (1.42 mb)
Phones - V7000 (1.42 mb)