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manual abstract
5. Press the # button to save the number or code. A three-beep confirmation tone indicates the AD number has been stored and the message "Number saved" displays for one second. 6. Record the number, code or other identification on the label next to the AD button. 7. Repeat Steps 1 through 6 to program additional AD numbers on Line/Feature buttons. Issue 1 July 2001 5-13 8. To end programming, hang up by pressing or lifting and replacing the handset. Programming or re-programming a single Abbreviated Dialing button on a Line/Feature button using an AD Access Code Use this procedure only if your System Administrator has programmed an Abbreviated Dialing Access Code. Write down the outside numbers, extensions and/or feature access codes you want to program. (Each AD button holds one complete phone number or feature access code.) 1. Pick up the handset. 2. Dial the Abbreviated Dialing Access Code, if your System Administrator has programmed one. The phone goes off-hook and the Speaker indicator lights. 3. Press the Line/Feature button you want to program for Abbreviated Dialing. NOTE: There is a 10-second time limit between your going off-hook and entering the first digit of an AD button, and then a 10-second time limit between each digit. If you hear an intercept tone while you are programming the button, you have exceeded the time limit and must begin again. 4. Dial the outside number, extension or feature Access Code you want to store. An automatic dialing number or code can be from 1 - 16 digits (24 digits are allowed if the number is associated with an AD list; see your System Administrator for information). When programming an outside number, be sure to include the trunk code, for example, a "9" if applicable. 5. Press the # key to save the number. A confirmation tone indicates the AD number has been stored. 6. Record the number, code or other identification on the label next to the AD button. 7. Repeat Steps 4 through 6 to program additional AD buttons. 8. To end programming, hang up by pressing or lifting the handset. 5-14 Issue 1 July 2001 Release Release The Release feature allows an agent on an ACD (Automated Call Dialing) call to be released from that call. This feature is used in conjunction with other ACD features. Ringer Off The Ringer Off feature stops your phone from ringing. Use this feature when you don’t want to be disturbed. When your ringer is set to off, the Line indicator lights and the display alerts you to incoming calls. Your phone also gives one short ring burst to indicate an incoming call. Turning the ringer off If your System Administrator has programmed one of the Line/Feature buttons to represent ringer off, press that button, or Dial the Ringer Off Access Code. Turning the ringer back on If your System Administrator has programmed one of the Line/Feature buttons to represent Ringer Off, press that button again to turn the ringer back on. or Dial the Ringer Off Access Code again. Issue 1 July 2001 5-15 Send All Calls The Send All Calls feature lets you temporarily send your calls to the extension of a person designated by the System Administrator to answer them when you cannot. Sending all calls (except priority calls) immediately to a coverage extension Your Telephone System Administrator must provide a coverage path before you can use this feature. If your System Administrator has programmed one of the Line/Feature buttons to represent Send All Calls, with the phone on-hook, press that button to initiate coverage, or With the phone on-hook, dial the Send All Calls Access Code. You may hear a ring-ping (half-ring) tone as each call is forwarded. Canceling send all calls If your System Administrator has programmed one of the Line/Feature buttons to represent Send All Calls, with the phone on-hook, press that button again to cancel coverage, or With the phone off-hook, dial the Send All Calls Cancel Access Code. A confirmation tone indicates coverage cancellation. 5-16 Issue 1 July 2001 Stored Number (View) Stored Number (View) The Stored Number feature lets you display: The numbers stored in Abbreviated Dialing (AD) locations The number you last dialed Viewing either the last number dialed or a number stored on an AD button 1. If one has been programmed by your System Administrator, press the View Line/Feature button. 2. To view the last number dialed, press , or To view the number stored on an Abbreviated Dialing button, press the applicable AD Line/Feature button. The associated telephone number displays. 3. To return to call handling mode, press Exit or, to see another feature/number, repeat this procedure from Step 2. Timer The Timer (display) feature lets you measure elapsed time. Viewing elapsed time (hours, minutes, seconds) 1. Press the Line/Feature button your System Administrator has programmed for the Timer feature. The elapsed time displays. 2. To stop the Timer and clear the display, press the button your System Administrator has programmed for the Timer feature a...