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manual abstract
USING PROACTIVE ALERTS
with HP Web Jetadmin
CONTENTS
Overview ................................................................................................................................ 2
Traps, polling, and events ......................................................................................................... 2
Traps ................................................................................................................................... 2
Polling ................................................................................................................................. 2
Events .................................................................................................................................. 3
Alert subscription types ............................................................................................................. 3
General subscription type ...................................................................................................... 3
Supplies subscription type ...................................................................................................... 5
Critical subscription type ........................................................................................................ 6
Adjusting polling rates .............................................................................................................. 6
General/critical alert poller .................................................................................................... 6
Supplies alerts adaptive poller ................................................................................................ 7
Navigating alerts features ......................................................................................................... 8
Alerts in the navigation tree .................................................................................................... 8
Alerts tab ............................................................................................................................. 8
Subscriptions ........................................................................................................................... 9
Subscribe to alerts ................................................................................................................. 9
Trap table full condition ....................................................................................................... 10
Single vs. multiple device subscriptions .................................................................................. 11
Editing and viewing alerts subscriptions ................................................................................. 11
Alerts templates ...................................................................................................................... 11
Creating and editing alerts templates .................................................................................... 11
Apply alerts templates ......................................................................................................... 12
Linked vs. unlinked subscriptions ........................................................................................... 12
Alerts templates in groups policies ........................................................................................ 12
Using alerts history ................................................................................................................. 12
Alerts email notification ........................................................................................................... 13
Global email settings ........................................................................................................... 13
Alerts message format ......................................................................................................... 13
Custom email template ......................................................................................................... 14
SNMP trap generator ............................................................................................................. 14
Alert logging .......................................................................................................................... 16
Using alerts to generate helpdesk tickets ................................................................................... 17
Advanced alerts details ........................................................................................................... 17
Other application settings .................................................................................................... 17
Troubleshooting ...................................................................................................................... 18
Summary ............................................................................................................................... 18
Appendix—Supported alert types by device model .................................................................... 19
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