For installation instructions, refer to the documentation provided with the specific software. 5 Adaptec Customer Support . The Adaptec electronic Bulletin Board Service (BBS) provides information on software upgrades, new releases, technical advice, and more. You can reach the BBS 23 hours a day at 408-945-7727; 1200/2400/9600 baud, 8 data bits, 1 stop bit, no parity. . You can reach the Adaptec Technical Support Hot Line at 800-959-SCSI (7274), or 408-945-2550. M-Th: 6:00 a.m. to 5:00 p.m. PST