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manual abstract
2. Water will not stay in bowl. a. b. Dirt or debris on underside of flush ball seal. Worn or damaged flush balland seal. a. b. Put Mode Switch in "Service" position and clean underside offlush ball seal. Remove toilet from floor, disassemble bowl from base, and replace flush ball and seal. 3. Water leaks onto floor. a. b. c. d. Toilet loose. Defective component under chinabowl: vacuum breaker assembly, water hose/fittings, water valveassembly, upper bowl seal, baseO-ring, rotor shaft, or plastic base. Worn or defective floor flange seal. Cracked china bowl. a. b. c. d. Tighten toilet mounting bolts. Remove floor bolts and turn toilet to one side as much as possible, keeping telescoping base in floorflange adapter. Flush toilet to findsource of leak. Tighten looseconnections or replace defective component. Replace seal. Replace china toilet. 4. Toilet will not flush and water will not enter bowl. a. b. c. Fuse is blown. Loose electrical connections. Defective Flush Switch. a. b. c. Replace fuse typically located infuse panel. See Electrical Troubleshootingsection. See Electrical Troubleshootingsection. 5. Flush ball will not open, butwater enters toilet bowl. a. b. Defective Flush Switch, limit switches or loose connections. Toilet bowl and base are misaligned, causing drive arm tocontact inside wall of bowl. a. b. See Electrical Troubleshootingsection. Adjust base-to-toilet bowl connection to eliminate interference. 6. Flush ball will not close. a. b. c. Mode Switch is in "Service" position. Safety circuit locked flush ball in openposition. Closed or Open Limit Switch out ofadjustment or defective. a. b. c. Return Mode Switch to "Normal" position. Reset Control Module by puttingthe Mode Switch in the "Service" position for 3 seconds, then returnto "Normal" position. See Electrical Troubleshootingsection. 7. Water will not enter bowl in any Water Level settingand when the flush handle is raised to add water. a. b. c. Loose electrical connections, defective Water Valve or Control Module. No water pressure to toilet. Water Valve filter screen is clogged. a. b. c. See Electrical Troubleshootingsection. Repair water system. Remove water line from Water Valve inlet and clean debris from filter screen. 8. Water does not enter toilet bowl properly. a. b. c. Insufficient water flow rate at toilet. Water Valve clogged. Plugged rim wash holes in toilet. a. b. c. Check water flow rate at toilet. Rate should be 2 gpm (7.6 lpm) attoilet. Remove and clean screen located inlet of Water Valve. Clean holes. If still a problem, replace the toilet bowl. 8 TROUBLESHOOTING (cont’d) Problem Possible Cause Service Instructions9. Water leaking from WaterValve. a. b. c. d. Water Valve body cracked due tofreeze damage. Water line connection is loose or not seated properly. Defective Water Valve. Stripped threads. a. b. c. d. Replace Water Valve. Insure that threads are not cross-threaded and tighten. Replace Water Valve. Replace Water Valve. 10. Water will not enter toilet bowl when the Flush Handle is raised to add water. a. Loose electrical connections or defective Flush Switch. a. See Electrical Troubleshootingsection. 11. Water Level Switch has no effect on water level in low or high positions. a. Defective Water Level Switch or Control Module. a. Replace Control Module. 12. Water will not shut off – toilet overflows. a. b. c. Dirt or debris lodged in Water Valveseal. Defective Water Valve. Defective Control Module. a. b. c. Disassemble and clean Water Valve. Replace Water Valve. Replace Control Module. 13. Flush ball will not open withMode Switch in "Service" position. a. Defective Mode Switch or Control Module. a. Replace Control Module. MANUAL FLUSH OPERATION In the event of an electrical failure, the flush ball of the toilet can be manually opened to clear the bowl. We recommend using a long-neck screwdriver or 7/16-in. socket for the operation shown below. NEVER PRY OPEN THE FLUSH BALL FROM INSIDE THE TOILET BOWL. Damage to the flush ball and bowl seals may result. 1. Remove access cover from top of china toilet. Place Mode Switch in the "Manual Override" position. This disconnects flush valve motor brake from electrical circuit. Manual Override position 2. Locate hole on side of china toilet. This allows access to the flush valve motor drive arm. 3. Insert screwdriver or 7/16-in. socket through access hole and onto hex head. 4. Turn screwdriver or socket counter-clockwise. This will open flush ball and allow bowl contents to clear. After bowl is clear, turn screwdriver or socket clockwise to return flush ball to original position. NOTES: Water will not enter the toilet bowl during manual flush operation. Place Mode Switch in the "Normal" position before returning to automatic operation. 9 ELECTRICAL TROUBLESHOOTING A volt/ohmmeter (VOM) and the Magnum Opus Wiring schematic (page 12) may be required for this section. Caution: Portions of this section will require that power be applied to the toilet. Keep hands away from the...