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This message also occurs if the remote machine does not have enough memory space to complete the operation you are attempting. [Jam 1] or [No Paper has jammed in the Clear the jam. See page 9.7. Cartridge] fuser area. Or, the toner cartridge is not installed. Or, install the toner cartridge. See page 2.5. [Line Busy] (only for the SCX4720F/ 4720FS) The receiving party did not answer or the line is already engaged. Try again after a few minutes. [Line Error] Your machine cannot Try again. If the problem persists, (only for the SCX-connect with the remote wait an hour or so for the line to 4720F/4720FS) machine or has lost contact because of a problem with the phone line. clear and try again. Or, turn the ECM mode on. See page 7.40. Load Document You have attempted to set up a copy or fax operation with no document loaded into the ADF. Load a document into the ADF and try again. [LSU Error] A problem has occurred in the LSU (Laser Scanning Unit). Unplug the power cord and plug it back in. If the problem persists, please call for service. Memory Full The memory is full. Delete unnecessary documents (only for the SCX-and retransmit after more 4720F/4720FS) memory becomes available. Alternatively, split the transmission into more than one operation. MP Tray Jam A paper jam has occurred in the Multipurpose tray. Or, the machine detects improper feeding from the Multipurpose tray. Clear the jam. See page 9.10. Or, load paper in the Multipurpose tray correctly. See page 3.6. TROUBLESHOOTING 9.13 Display Meaning Suggested solutions [No Answer] (only for the SCX4720F/ 4720FS) The receiving fax machine has not answered after several redial attempts. Try again. Make sure that the receiving machine is operational. No. Not Assigned (only for the SCX4720F/ 4720FS) The one-touch or speed dial location you tried to use has no number assigned to it. Dial the number manually using the number keypad or assign the number. For storing a number, see “Automatic Dialing” on page 7.19. Invalid Cartridge Or No Cartridge You have used an unauthorized cartridge. You must use a Samsung approved cartridge. No. Not Available (only for the SCX4720F/ 4720FS) You have tried to delete the number for a delayed fax job. Verify the number to be deleted and try again. Or, delete the number after the delayed fax job has been sent. [No Paper] Add Paper The paper in the paper tray has run out. Load paper in the paper tray. See page 2.7. Operation Not Assigned (only for the SCX4720F/ 4720FS) You are doing the Add/ Cancel operation, but there are no jobs waiting. Check the display to see if there are any scheduled jobs. The display should indicate them in Standby mode; for example, Delay Fax. Paper Jam 0 Open/Close Door Paper has jammed in the feeding area of the paper tray. Clear the jam. See page 9.5 and page 9.6. Paper Jam 1 Open/Close Door Paper has jammed in the fuser area. Clear the jam. See page 9.7. Paper Jam 2 Check Inside Paper has jammed in the paper exit area. Clear the jam. See page 9.9. [Power Failure] Power has turned off then on and the machine’s memory has not been saved. The job which you were trying to do before the power failure must be completely re-done. Priority Fax Function Full (only for the SCX4720F/ 4720FS) The priority fax jobs queue is full. Cancel unnecessary priority fax jobs. [Retry Redial?] (only for the SCX4720F/ 4720FS) The machine is waiting for a specified time interval to redial a previously busy station. You can press Enter to immediately redial, or Stop/ Clear to cancel the redial operation. 9.14 TROUBLESHOOTING Display Meaning Suggested solutions Scanner Locked The scanner module is locked Unlock the scanner (see page 2.3) and press Stop/Clear. [Stop Pressed] The Stop/Clear button has been pressed during a copy or fax operation. Try again. Toner Empty Or [Toner Empty] Replace Toner The toner cartridge has run out. The machine stops printing. Replace the toner cartridge with a new one. See page 8.8. [Toner Low] The toner is almost empty. Take out the toner cartridge and gently shake it. By doing this, you can temporarily reestablish printing operations. TROUBLESHOOTING 9.15 Solving Other Problems The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, please call for service. Paper Feeding Problems Condition Suggested solutions Paper is jammed during printing. Clear the paper jam. See page 9.5. Paper sticks together. • Ensure that there is not too much paper in the paper tray. The paper tray can hold up to 250 sheets of paper, depending on the thickness of your paper. • Make sure that you are using the correct type of paper. See “Paper Specifications” on page F.6. • Remove paper from the paper tray and flex or fan the paper. • Humid conditions may cause some paper to stick together. Multiple sheets of • Different types of paper may be stacked in the paper tray. paper do not feed. Load paper of ...
Other models in this manual:Printers - SCX-4720F (9.07 mb)
Printers - SCX-4720FG (9.07 mb)
Printers - SCX-4720FS (9.07 mb)