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manual abstract
3.Open the inner cover. 4.Open the fuser unit cover. 5.Remove the jammed paper by gently pulling it straight out. If you do not see the jammed paper, go to the next step. 6.Pull the toner cartridge out. 7.Remove the jammed paper by gently pulling it straight out. 8.Insert the toner cartridge back into the machine. 9.Close the inner cover and the scan unit in order. Printing automatically resumes. SOLVING OTHER PROBLEMS The following chart lists some trouble conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, contact a service representative. Other problems include: •See "Power problems" on page 81. •See "Paper feeding problems" on page 81. •See "Printing problems" on page 82. •See "Printing quality problems" on page 83. •See "Copying problems" on page 85. •See "Scanning problems" on page 86. •See "Samsung Scan and Fax Manager Problem" on page 86. •See "Common Windows problems" on page 87. •See "Common Linux problems" on page 87. •See "Common Macintosh problems" on page 88. Power problems Click this link to open an animation about solving power problems. CONDITION SUGGESTED SOLUTIONS The machine is not receiving power, or the connection cable between the computer and the machine is not connected properly. •Plug in the power cord and press Power button on the control panel. •Disconnect the machine cable and reconnect it. -For Local Printing -For Network Printing (SCX-3205W(K) only) Paper feeding problems CONDITION SUGGESTED SOLUTIONS Paper jams during printing. Clear the paper jam (See "Clearing paper jams" on page 78). Paper sticks together. •Check the maximum paper capacity of the tray (See "Print media specifications" on page 93). •Make sure that you are using the correct type of paper (See "Print media specifications" on page 93). •Remove paper from the tray and flex or fan the paper. •Humid conditions may cause some paper to stick together, replace with a new stack. Multiple sheets of paper do not feed. Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight. Paper does not feed into the machine. •Remove any obstructions from inside the machine. •Paper has not been loaded correctly. Remove paper from the tray and reload it correctly. •There is too much paper in the tray. Remove excess paper from the tray. •The paper is too thick. Use only paper that meets the specifications required by the machine (See "Print media specifications" on page 93). The paper keeps jamming. •There is too much paper in the tray. Remove excess paper from the tray. If you are printing on special materials, use the manual feeder. •An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine (See "Print media specifications" on page 93). •There may be debris inside the machine. Clean the machine inside (See Cleaning the inside). Transparencies stick together in the paper exit. Use only transparencies specifically designed for laser printers. Remove each transparency as it exits from the machine. Envelopes skew or fail to feed correctly. Ensure that the paper guides are against both sides of the envelopes. Printing problems CONDITION POSSIBLE CAUSE SUGGESTED SOLUTIONS The machine does not print. The machine is not receiving power. Check the power cord connections. The machine is not selected as the default machine. Select your machine as your default machine in your Windows. Check the machine for the followings: •The scan unit is not closed. Close the scan unit. •Paper is jammed. Clear the paper jam (See "Clearing paper jams" on page 78). •No paper is loaded. Load paper (See "Loading paper in the tray" on page 50). •The toner cartridge is not installed. Install the toner cartridge. If a system error occurs, contact a service representative. The connection cable between the computer and the machine is not connected properly. Disconnect the machine cable and reconnect it. The connection cable between the computer and the machine is defective. If possible, attach the cable to another computer that is working properly and print a job. You can also try using a different machine cable. The port setting is incorrect. Check the Windows printer settings to make sure that the print job is sent to the correct port. If the computer has more than one port, make sure that the machine is attached to the correct one. The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct (See "Opening printing preferences" on page 55). The printer driver may be incorrectly installed. Repair the machine software (See "Installing USB connected machine’s driver" on page 26). The machine is malfunctioning. •Check the LEDs on the control panel to see if the machine is indicating a system error. If the error cannot be cleared, contact a service representative. •Checking an error message is also possible from the Smart...
Other models in this manual:Printers - SCX-3200 (10.73 mb)
Printers - SCX-3201G (10.73 mb)
Printers - SCX-3205 (10.73 mb)
Printers - SCX-3205K (10.73 mb)