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manual abstract
Input Misfeed 1 Remove the remaining documents from the ADF. 2 Pull the jammed document gently out of the ADF. 3 Load the documents back into the ADF. NOTE: To prevent document jams, do not use thick, thin or mixed documents. Exit Misfeed 1 Remove the remaining documents from the ADF. 2 Open the control panel by gripping it on the bottom edge and pulling it. 3 Pull the document gently out of the ADF. 4 Close the control panel. Then load the documents back into the ADF. Clearing Paper Jams When a paper jam occurs, “Paper Jam” appears on the display. Refer to the table below to locate and clear the paper jam. Message Location of Jam Go to [Paper Jam 0] Open/Close Door In the paper tray. page 9.4 [Paper Jam 1] Open/Close Door In the fuser area or around the toner cartridge. In the manual feeder page 9.6 [Paper Jam 2] Check Inside In the paper exit area page 9.5 To avoid tearing the paper, pull the jammed paper out gently and slowly. Follow the steps on the next pages to clear the jam. TROUBLESHOOTING 9.3 9 In the Paper Tray 1 Open and close the front cover. The jammed paper automatically exits the machine. If the paper does not exit, continue to step 2. 2 Pull the paper tray open. 3 Remove the jammed paper by gently pulling it straight out. If there is any resistance and the paper does not move when you pull or if you cannot see the paper in this area, skip to the fuser area around the toner cartridge. See page 9.6. 4 Insert the paper tray into the machine until it snaps into place. 5 Open and close the front cover to resume printing. 9.4 TROUBLESHOOTING In the Paper Exit Area 1 Open and close the front cover. The jammed paper automatically exits the machine. If the paper does not exit, continue to step 2. 2 Gently pull the paper out of the front output tray. Skip to step 6. If there is any resistance and the paper does not move when you pull or if you cannot see the paper in the front output tray, continue to step 3. 3 Open the rear cover. 4 Remove the jammed paper by gently pulling it straight out. 5 Close the rear cover. 6 Open and close the front cover to resume printing. 9 TROUBLESHOOTING 9.5 9.6 TROUBLESHOOTING In the Fuser Area or Around the Toner Cartridge NOTE: The fuser area is hot. Take care when removing paper from the machine. 1 Open the front cover and pull the toner cartridge out, lightly pushing it down. 2 Remove the jammed paper by gently pulling it straight out. 3 Replace the toner cartridge and close the front cover. Printing automatically resumes. In the Manual Feeder “ ” appears on the display when you try to print using the manual feeder and the machine does not detect paper, due to no paper or improper paper loading. The error message may also occur when the paper is not properly fed into the machine through the manual feeder. In that case, pull the paper out of the machine. Tips for Avoiding Paper Jams By selecting the correct paper types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined in page 9.3. • Follow the procedures on page 1.12 when you load paper. Ensure that the adjustable guides are positioned correctly. • Do not overload the paper tray. Ensure that the paper is below the paper capacity mark on the inside wall of the paper tray. • Do not remove the paper from the tray while your machine is printing. • Flex, fan and straighten the paper before loading. • Do not use creased, damp or highly curled paper. • Do not mix paper types in the paper tray. • Use only recommended print materials. See “Paper Specifications” on page A.6. • Ensure that the print side of print materials is facing down in the paper tray and facing up in the manual feeder. • If paper jams frequently occur when you print on the A5sized paper: - Load the paper into the tray as shown below. 9 - Set the page orientation to Landscape in the printer’s Properties window. See page 3.3. TROUBLESHOOTING 9.7 Clearing LCD Error Messages Messages appears on the display to indicate the control panel to indicate the machine’s status or errors. Refer to the following table to understand the message’s meaning and correct the problem, if necessary. Messages and their meanings are listed in alphabetical order. Display Meaning Suggested solutions Cancel ? 1:Yes 2:No Your machine’s memory has become full while documents were being loaded into memory. To cancel the fax job, press the No 1 button “Yes.” If you want to send the pages already stored, press the No 2 button “No.” You should send the remaining pages later when the memory is available. [Comm. Error] The machine has a communication problem. Ask the sender to try again. CRU Fuse Error The machine has a problem with recognizing the new toner cartridge. Please contact a service representative. [Document Jam] The loaded document has jammed in the ADF (Automatic Document Feeder). Clear the document jam. See page 9.2. [Door Open] The front or rear cover is not securely latched. Close the cover until it locks into place. Group Not Available You ...
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