Troubleshooting If a malfunction is experienced, check thefollowing. If the problem persists, contact a Samsung Service Center near you. Problem Check points & Troubleshooting Setting Troubleshooting Power will not turn on. Buttons do not work. The screen will not turn on. Power is turning off. Check if the [HOLD] switch is in the direction of the arrow position. Check if you tapped the right button, then tap again. v Page 11 Press the Reset hole. If is selected from the LCD will be turned off. Tap any button to turn on the LCD or check the Display settings. vpage 45 The screen may not be visible under direct sunlight. Check the battery status. The power is automatically turned off when the battery is fully discharged. Recharge the battery. Battery life differs from the Manual. The battery time can vary, depending on the sound mode and display setting. The battery life may be shortened when left for extended periods in low or high temperatures. Program Malfunction Connection to your PC is disabled. Please check if your PC requirements are met. Press on the toolbar of your PC to run Windows Update. Select Key Updates and Service Packs, then update all. Reboot your PC and reconnect. Power will not turn on if the battery is fully discharged. Recharge the battery and turn the power on again. Press the Reset hole. Chapter Troubleshooting (Continued) Problem Check points & Troubleshooting Playing is disabled. File upload is disabled. Files or Data are Missing. Abnormal Play Time Display during Play. Check if the available file has been saved in the memory. Check if the music file is damaged. Check if there is enough battery power. Check if the USB cable is securely connected. Reconnect if necessary. Check if the memory is full. Press the Reset hole. Check if the USB cable has been disconnected during file or data transmission. If this is the case, it may cause serious damage not only to files/data but also to the player. You have to be extra cautious as Samsung cannot be not held responsible for data loss. Check if the file is in VBR (Variable Bit Rate) format. Abnormal Display of File Name The player is hot. Move to in the Menu screen and set an appropriate language. Heat may be generated during recharging. This has no effect on the player life or functions. You can quickly view the menu structure. Menu Tree Chapter Appendix Menu Select Screen Music FM Radio Photo Alarm Settings »..DisplayE ...§ Time Language System Screen saver Sleep Timer Menu Resume Display Off Auto Power Off ID3 Tag Beep Date/Time Set Volume Limit FM Region Default Set About Troubleshooting/ Menu Tree Product Specifications Model Name YP-K5 Power 3.7V (Li-Polymer Rechargeable) Built-in Battery Power 830 mAh File Compatibility Music : MPEG1/2/2.5 Layer3(8kbps~320kbps, 22kHz~48kHz) WMA(48kbps~192kbps, 22kHz~48kHz), Ogg(Q0~Q10) Image : JPEG(ISO/IEC 10918-1/Annex F-Sequential DCT-based mode ...