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manual abstract
Using Support Tools
System Messages
CMOS checksum error — Possible system
board failure or real-time clock (RTC) battery
If your computer has an issue or error, it may
low. Replace the battery. See the Service
display a System Message that will help you
Manual on the Dell Support website at support.
identify the cause and action needed to resolve
dell.com or see “Contacting Dell” on page 47 for
the issue.
assistance.
NOTE: If the message you received is not
CPU fan failure — CPU fan has failed. Replace
listed in the following examples, see the
the CPU fan. See the Service Manual on the Dell
documentation for either the operating
Support website at support.dell.com.
system or the program that was running
when the message appeared. Alternatively,
Hard-disk drive failure — Possible hard-disk
you could see the Service Manual on the Dell
drive (HDD) failure during Power On Self Test
Support website at support.dell.com or see
(POST), see “Contacting Dell” on page 47 for
“Contacting Dell” on page 47 for assistance.
assistance.
Alert! Previous attempts at booting this system
Hard-disk drive read failure — Possible
have failed at checkpoint [nnnn]. For help
hard-disk drive failure during HDD boot test, see
in resolving this problem, please note this
“Contacting Dell” on page 47 for assistance.
checkpoint and contact Dell Technical
Keyboard failure — Keyboard has failed or the
Support — The computer failed to complete the
keyboard cable is loose.
boot routine some consecutive number of times
No boot device available — No bootable
for the same error, see “Contacting Del ” on
partition on hard-disk drive, the hard-disk drive
page 47 for assistance.
cable is loose, or no bootable device exists.
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