Contents
Memory Problems . . . . . . . . . . . . . . . . . . . . . 44
Automated Order-Status Service . . . . . . . . . 66
Lockups and Software Problems . . . . . . . . . 45
Product Information. . . . . . . . . . . . . . . . . . . . 66
Using Support Tools. . . . . . . . . . . . . . . . . . .47
Returning Items for Repair Under
Dell Support Center . . . . . . . . . . . . . . . . . . . . 47
Warranty or for Credit . . . . . . . . . . . . . . . . . . 67
My Dell Downloads . . . . . . . . . . . . . . . . . . . . 48
Before You Call. . . . . . . . . . . . . . . . . . . . . . . . 68
System Messages . . . . . . . . . . . . . . . . . . . . . 49
Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . 70
Hardware Troubleshooter . . . . . . . . . . . . . . . 50
Finding More Information and
Resources . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Dell Diagnostics. . . . . . . . . . . . . . . . . . . . . . . 51
Specifications . . . . . . . . . . . . . . . . . . . . . . .74
Restoring Your Operating System . . . . . . .55
System Restore . . . . . . . . . . . . . . . . . . . . . . . 56
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Dell DataSafe Local Backup . . . . . . . . . . . . . 57
Macrovision Product Notice. . . . . . . . . . . . . 81
System Recovery Media . . . . . . . . . . . . . . . . 60
Information for NOM, or Official
Mexican Standard (Only for Mexico). . . . . . 82
Dell Factory Image Restore . . . . . . . . . . . . . 61
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . .63
Technical Support and Customer
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
DellConnect . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Online Services . . . . . . . . . . . . . . . . . . . . . . . 65
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Other models in this manual:
Notebooks and Netbooks - Inspiron 13 N3010 (826.79 kb)