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Additionally, it is recommended you disable your screen saver before starting DVD playback. If the screen saver is enabled, it may be activated during DVD playback and prevent the playback from running successfully. Some screen savers have been found to even change the display resolution and colors. What should I do if some items do not fit on the computer screen? Check that the text size is set to 100%. If not, some items, for example a software menu, may not be displayed correctly, depending on the software you are using. See Windows Help and Support for more information on how to change the text size. Troubleshooting > Display n191 N What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port? . Make sure you are using an HDCP-compliant display. The copyright protected content is not displayed on a non-HDCP compliant display. See Connecting a TV with an HDMI Input Port (page 112) or Connecting a Computer Display or a Projector (page 109) for more information. . Another external display may be connected to the monitor port on your computer or the port replicator. Press the Fn+F7 keys to change the display output. See Connecting a TV with an HDMI Input Port (page 112) or Connecting a Computer Display or a Projector (page 109) for more information. What should I do if 3D images are not displayed on my 3D TV connected to the HDMI output port? . Change the 3D playback settings. To change the settings, click located at the lower right corner of the PowerDVD BD window. See the help file included with the PowerDVD BD for more information. . If the computer is connected to your 3D TV through an AV amplifier, make sure the AV amplifier supports 3D playback. . Check the HDMI output resolution settings on the computer. If the resolution is not set to 1920 x 1080 or 1280 x 720, images are not displayed in 3D. . You should also see the manual that came with your 3D TV for more information on 3D playback. Troubleshooting > Display n192 N Why doesn't my screen display a video? . If the display output is directed to the external display and the external display is disconnected, you cannot display a video on your computer screen. Stop video playback, change the display output to the computer screen, and then restart video playback. See Selecting Display Modes (page 115) for changing the display output. Alternatively, you can press the Fn+F7 keys to change the display output. See Combinations and Functions with the Fn Key (page 39) for more information. . The video memory of your computer may be insufficient for displaying high resolution videos. In such a case, lower the resolution of the LCD screen. To change the screen resolution, follow these steps: 1 Right-click on the desktop and select Screen resolution. 2 Click the drop-down list next to Resolution. 3 Move the slider up to increase or down to decrease the screen resolution. . You can check the total amount of the graphics and video memory available. Right-click on the desktop, select Screen resolution, and click Advanced Settings and the Adapter tab. The displayed value may be different from the actual amount of memory on your computer. What should I do if my screen is dark? . Press the Fn+F6 keys to brighten your computer screen. . Blocking the ambient light sensor turns your screen dark. Make sure that the sensor is unblocked. What should I do if the external display remains blank? Press the Fn+F7 keys to change the display output. See Combinations and Functions with the Fn Key (page 39) for more information. Troubleshooting > Display n193 N How do I run Windows Aero? To run Windows Aero, follow these steps: 1 Right-click on the desktop and select Personalize. 2 Select your desired theme from Aero Themes. For information about the Windows Aero features, such as Windows Flip 3D, see Windows Help and Support. Troubleshooting > Printing n194 N Printing What should I do if I cannot print a document? . Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and your computer. . Make sure your printer is compatible with the Windows operating system installed on your computer. . You may need to install the printer driver software before you use your printer. See the manual that came with your printer for more information. . If your printer is not functioning after your computer resumes from a power saving mode (Sleep or Hibernate), then restart the computer. . If the bidirectional communication functions are provided with your printer, disabling the functions on your computer may enable printing. Follow these steps: 1 Click Start and Devices and Printers. 2 Right-click the printer icon and select Properties. 3 Click the Ports tab. 4 Click to cancel the Enable bidirectional support check box. 5 Click OK. This disables the bidirectional communication functions of the printer, such as data transfer, status monitoring, and remote panel. When your printer is connected to the opt...
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