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Manafacture: Sony File size: 2.32 mb File name: Language of manual:

! Your computer must be connected to the Internet before you can receive updates. 155nNTroubleshooting Troubleshooting This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems have simple solutions. Try these suggestions before contacting VAIO-Link. . Computer (page 157) . System Security (page 166) . Battery (page 167) . Built-in MOTION EYE Camera (page 169) . Internet (page 172) . Networking (page 174) . Bluetooth Technology (page 178) . Optical Discs (page 183) . Display (page 187) . Printing (page 191) . Microphone (page 192) . Mouse (page 193) . Speakers (page 194) . Touch Pad (page 196) . Keyboard (page 197) . Floppy Disks (page 198) . Audio/Video (page 199) 156nNTroubleshooting . Memory Stick (page 202) . Peripherals (page 204) 157nNTroubleshooting Computer What should I do if my computer does not start? . Make sure your computer is securely plugged into a power source and turned on and the power indicator light is lit. . Make sure the battery pack is installed properly and charged. . Make sure the floppy disk drive (if applicable) is empty. . If your computer is plugged into a power strip or an uninterruptible power supply (UPS), make sure the power strip or UPS is plugged into a power source and turned on. . If you are using an external display, make sure it is plugged into a power source and turned on. Make sure the brightness and contrast controls are adjusted correctly. See the manual that came with your display for more information. . Unplug the AC adapter and remove the battery pack. Wait three to five minutes. Reinstall the battery pack, plug the AC adapter, and then press the power button to turn on your computer. . Condensation may cause your computer to malfunction. If this occurs, do not use the computer for at least one hour. . Remove any extra memory modules you may have installed since purchase. . Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony rechargeable battery pack and AC adapter, which are supplied by Sony for your VAIO computer. 158nNTroubleshooting What should I do if the green power indicator light turns on but my screen remains blank? . Press the Alt+F4 keys several times to close the application window. An application error may have been occurred. . Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart. . Press and hold the power button for more than four seconds to shut down your computer. Unplug the AC adapter and leave the computer for about five minutes. Then plug the AC adapter and turn on the computer again. ! Make sure that the batteries of your remote commander are properly installed and not worn out. Turning off your computer with the power button or the Ctrl+Alt+Delete keys may cause loss of unsaved data. 159nNTroubleshooting What should I do if my computer or software stops responding? . If your computer stops responding while a software application is run...

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