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5 Click System. 6 Select the Hardware tab, then click Device Manager. 7 Select Universal Serial Bus controllers, then Y-E Data USB Floppy. 8 From the Action menu, click Uninstall. 9 Keep clicking OK until the Confirmation of deletion of device message appears. 10 Select Scan for hardware changes from the Action menu. The floppy disk drive is recognized as drive A. 129129nN Troubleshooting Troubleshooting Printers . Make sure that the printer driver supports Windows XP. Ask the manufacturer of your printer for the driver that supports Windows XP. . The printer port on the port replicator is internally connected to the USB. If your printer is connected to the printer port on the port replicator, proceed as follows to check the printer port settings. 1 Click Start and then Control Panel. 2 Click the Printers and Other Hardware icon. 3 Click the Printers and Faxes icon. 4 Right-click the printer to select Properties. 5 Click the Ports tab. 6 Check if the check box for USB001 is selected. If another check box is selected, click the box for USB001. 7 Click OK. If the above procedure does not work, right-click the printer and select Delete on the window in step 3 above to delete the printer. Then, install the printer driver once again. 130130nN Troubleshooting . If the bidirectional communication functions are provided with your printer, disabling the functions on the computer may enable printing. Proceed as follows: 1 Click Start and then Control Panel. 2 Click the Printers and Other Hardware icon. 3 Click the Printers and Faxes icon. 4 Right-click the printer to select Properties. 5 Click the Ports tab. 6 Click the check box for Enable bidirectional support to deselect it. 7 Click OK. ! This change to the settings will disable the bidirectional communication functions of your printer, such as data transfer, status monitoring, and remote panel. . Check the physical connections between the computer and printer, the AC adapter and the power cord, and the power cord and an AC outlet, and then restart the computer. 131131nN Troubleshooting Troubleshooting i.LINK Devices I cannot establish an i.LINK connection between two VAIO computers . You must have administrator rights on the computer to be able to link the two. . Disconnect then reconnect the i.LINK cable. . If you still have no connection after waiting for a while, restart both computers. . If either computer has just returned from a power saving mode, the connection may be affected. In this case, make sure you perform a full restart before connecting them. When I record images to a digital video device using DVgate Plus, I see an error message . Close all open applications and restart the computer. Frequent recording of images to a digital video device while using DVgate Plus sometimes causes this error. . Your DV device will need to have DV In/Out in order to be able to transfer your files to the DV device. I cannot use digital devices . Check that the DV device is turned on and that the cables are properly connected. . If you are using multiple i.LINK devices, the combination of the connected devices may cause unstable operation. If this is the case, turn off all connected devices and disconnect unused devices. Check the connection and then turn on the power again. . You are strongly advised to use only Sony i.LINK cables, as using other brands may cause problems with the i.LINK devices. 132132nN Troubleshooting Troubleshooting the Built-in MOTION EYE Camera The viewer window shows no images or poor-quality images . The built-in MOTION EYE camera cannot be shared by more than one software application. If another software application is using the camera, exit the application before using the built-in MOTION EYE camera. . The video memory of the computer may have become insufficient for displaying images from the built-in MOTION EYE camera. Lowering the resolution or reducing the colors of the LCD might help. . The viewer window may show some noises, for example horizontal lines, if you view a rapid-moving object. This is normal and does not indicate a malfunction. . If the problem persists, restart the computer. Captured images are poor in quality . The images captured under the fluorescent lamp may show reflection of the light. . A dark portion in captured images may appear as a noise. . If the front mirror plate over the lens is dirty, you cannot take a clear shot. Clean the lens. See On Using the Built-in MOTION EYE Camera (page 108). Captured images contain dropped frames and audio interruptions . The effect settings on your software application may have caused dropped frames. See the help file on your software application for more information. . There may be more software applications running than your computer can handle. Exit the applications that you are not currently using. . The power management function of your computer is activated. Check the CPU performance. 133133nN Troubleshooting Movie playback shows dropped frames when my computer is running o...
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