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. If the computer still does not turn off, press and hold the power button or slide and hold the power switch until the computer turns off. . If the computer stops responding while playing a CD or DVD, press the Ctrl+ Alt+ Delete keys simultaneously. You can turn off the computer from the Windows Task Manager. . Pressing the Ctrl+ Alt+ Delete keys simultaneously or turning off the computer with the power button or switch may cause loss of data. . Remove the AC adapter and battery. . Try reinstalling the software. . Contact the software publisher or designated provider for technical support. 145 n N Troubleshooting Why won't my computer enter Standby or Hibernate mode? The computer may become unstable if the operating mode is changed before the computer completely enters Standby or Hibernate. To restore the computer to normal operating stability 1 Close all open programs. 2 Click Start, Turn Off Computer, and then Restart. 3 If the computer does not restart, press the Ctrl+ Alt+ Delete keys simultaneously. In the Windows Task Manager window, press the appropriate button and restart the computer. 4 If this procedure does not work, press and hold the power button or slide and hold the power switch until the computer turns off. What should I do if the battery indicator is flashing and my computer won't start? . This symptom could be due to the battery pack not being installed properly. To resolve this symptom, switch off the computer and remove the battery pack. Then install the battery pack to the computer again. For details, see Installing the Battery Pack (page 26) . . If the symptom persists after performing the above, it means the installed battery pack is not compatible. Remove the battery pack and contact VAIO-Link. 146 n N Troubleshooting Why does a window appear to notify of incompatibility of the battery pack or improper connection to the computer and an operating mode shift to Hibernate? . This symptom could be due to the battery pack not being installed properly. To resolve this symptom, switch off the computer and remove the battery pack. Then install the battery pack to the computer again. For details, see Installing the Battery Pack (page 26) . . If the symptom persists after performing the above, it means the installed battery pack is not compatible. Remove the battery pack and contact VAIO-Link. Why is the sound of my computer's fan so loud? The computer's fan may be running at a high speed to cool the CPU. By lowering the CPU speed, you also lower the speed and noise level of the computer's fan. You can use the power schemes to lower the CPU speed. To lower the CPU speed using the power schemes* 1 Click Start and then Control Panel. 2 Click Performance and Maintenance, and click Power Options. The Power Options Properties window appears. 3 Select Portable/ Laptop in the Power schemes box. 4 Click Apply. 5 Click OK. * Available on selected models only. 147 n N Troubleshooting Why does the System Properties window display a slower CPU speed than the maximum? This is normal. Because the computer's CPU utilizes a type of CPU speed controlling technology for power conservation purposes, System Properties may display the CPU's current speed instead of the maximum speed. What should I do if I start my computer and the message "System Disabled" appears and Windows does not start? If you enter a wrong power- on password three times consecutively, the System Disabled message appears and Windows does not start. Press the power button for more than four seconds to check that the power indicator goes off. Wait for 10 or 15 seconds, then restart the computer and enter the correct password. When entering the password, check that the Num lock indicator and Caps lock indicator are off. If any are lit, press the Num Lk key or the Caps Lock key to turn off the indicator before entering the password. What should I do if my game software does not work or it keeps crashing? . Check the web site of the game if there are any patches or updates to download. . Make sure you have installed the latest video driver. . On some VAIO models, the graphics memory is shared with the system. The optimal graphic performance in this case is not guaranteed. What should I do remember If you have forgotten the password, contact VAIO-Link to cancel it. A cancellation fee will be charged. 148 n N Troubleshooting Why does it take time before my computer starts? If Norton Internet Security's Personal Firewall is active, it may take some time before the Desktop screen appears due to network security checkups. Why doesn't the LCD turn off when the time selected for the automatic turn-off action has passed? The originally selected VAIO's screen saver disables the timer setting, which you can select using the Windows power options, for the LCD to turn off. Change the originally selected VAIO's screen saver. What should I do if I can't boot my computer from the USB device connected to the computer? To boot your computer from the USB device, f...
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