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manual abstract
. Disconnect all connected USB devices (if any), and then restart your computer. . Remove any extra memory modules you may have installed since purchase, and then restart your computer. . If your computer is plugged into a power strip or an uninterruptible power supply (UPS), make sure the power strip or UPS is plugged into a power source and turned on. . Unplug the power cord or the AC adapter, and remove the battery pack. Wait three to five minutes. Reinstall the battery pack, plug the power cord or the AC adapter, and then turn on your computer. . Condensation may cause your computer to malfunction. If this occurs, do not use the computer for at least one hour. . Check that you are using the supplied Sony power cord or AC adapter. The green power indicator light turns on but my screen remains blank . Press the Alt+F4 keys several times to close the application window. An application error may have occurred. . Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart. . Press and hold the power button or slide and hold the power switch for more than four seconds to shut down your computer. Unplug the power cord or the AC adapter, and leave the computer for about five minutes. Then plug the power cord or the AC adapter, and turn on the computer again. Turning off your computer with the Ctrl+Alt+Delete keys or the power switch may cause loss of unsaved data. . If you are using an external display, make sure it is plugged into a power source and turned on. The charge indicator light is blinking fast and my computer does not start . This problem could be due to the battery pack not being installed properly. To solve this problem, turn off your computer and remove the battery pack. Then reinstall the battery pack to the computer. For details, see the on- screen User Guide. . If the problem persists, it means the installed battery pack is not compatible. Remove the battery pack and contact an authorized Sony service/support center. To find the nearest center or agent, see the on- screen User Guide. A message appears notifying of either incompatibility or the improper installation of the battery pack and my computer then enters Hibernate mode See the answers for “The charge indicator light is blinking fast and my computer does not start.” Windows does not accept my password and returns a message, Enter Onetime Password If you enter a wrong power-on password three times consecutively, the Enter Onetime Password message appears and Windows will not start. Press and hold the power button or slide and hold the power switch for more than four seconds to check that the power indicator light turns off. Wait for 10 to 15 seconds, then restart your computer and enter the correct password. The password is case sensitive, so be sure to check letters for the current case before you enter the password. I cannot remember the power-on password If you have forgotten the power-on password, contact an authorized Sony service/support ce...
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