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If the User Account Control window appears, click Yes. 4 Click Next. 5 Select the desired software or software driver check box and click Next. 6 Follow the on-screen instructions. 1 Create recovery discs. For instructions on how to create the recovery discs, see “Creating recovery discs” on page 6. 2 Connect and use the power cord or the AC adapter to power your computer. 3 Back up your valuable files. 4 Insert a recovery disc to the drive while the computer is on, turn off your computer, and turn on the computer again. The Windows Boot Manager is displayed. 5 Press the M or m key to select Start VAIO Recovery Center and press the Enter key. 6 Select Wipe and Erase Data and click Start. 7 Follow the on-screen instructions. . Read the following information about solving common problems. . See the Troubleshooting section on the on-screen User Guide. . See “What to do in case your computer does not work” on page 30. . Visit the VAIO-Link web site at . If you cannot create the recovery discs for your computer or complete the process, or you receive an error message during the process, try these suggestions below: . Try other reliable discs. . If your computer is not equipped with a built-in optical disc drive, you need to use an external optical disc drive to create the recovery discs. Be sure to connect an external optical disc drive to an AC power source before using the drive. . If there is any unnecessary external device connected to your computer, disconnect it. . If you receive error messages while recovering your computer system, try these suggestions below: . If you cannot recover your computer system, because you deleted the original recovery partition on the built-in storage device before creating your recovery discs, a new recovery disc set can be purchased through Sony support service. Visit the VAIO-Link web site for the contact details in your country/area. . You have used software to modify the recovery partition. . You have installed an operating system different from the preinstalled operating system on your computer. . You have formatted your hard disk without using VAIO Recovery Center. . Make sure your computer is securely plugged into a power source and turned on and the power indicator light is lit. . Make sure the battery pack* is installed properly and charged. . Disconnect all connected USB devices (if any), and then restart your computer. . Remove any extra memory modules you may have installed since purchase, and then restart your computer. . If your computer is plugged into a power strip or an uninterruptible power supply (UPS), make sure the power strip or UPS is plugged into a power source and turned on. . If you are using an external display, make sure it is plugged into a power source and turned on. Make sure the brightness and contrast controls are adjusted correctly. See the manual that came with your display for more information. . Unplug the power cord or the AC adapter, and remove the ba...
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