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If your optical disc drive is not writable, contact Toshiba Customer Support to obtain the Recovery media for your system. The Toshiba Customer Support Center in the United States is (800) 457-7777, outside the United States it is (949) 859-4273. Getting Started Getting Started Hard Drive Recovery Utilities To create recovery DVDs: 1 Click Start, All Programs, Toshiba, Recovery, and then Recovery Disc Creator. 2 Select DVD (to create Recovery media on DVDs). 3 Select the items you want to copy by clicking the check box next to the item’s Name—recovery files, applications (original bundled drivers and applications), or both the recovery files and applications. 4 Click Create. 5 Insert the first blank DVD into your writable optical drive when prompted. 6 Follow the on-screen prompts for completing the copy process. For more information on using the Recovery media you have created with the preceding steps see “Hard Disk Drive Recovery using the Recovery media” on page 66. Hard Disk Drive Recovery options The following are the available hard disk drive recovery options: . Hard Disk Drive Recovery using the recovery partition . Recovering the original factory image (recommended recovery method) . Erasing the hard disk . Recovering the C: partition of the HDD without changing the current partition size . Recovering the C: partition with a user specified size . Hard Disk Drive Recovery using the Recovery media . Checking the HDD operating status 62 62 62d Hard Drive Recovery Utilities Hard Disk Drive Recovery using the recovery partition You have the options of recovering your system using the Hard Drive Recovery partition to the factory-set default, or recovering just your C: drive and leaving other partitions (for example, a D: drive) intact, or changing the size of your C: drive and then recovering it. To recover your hard disk drive using the utilities stored on your computer’s HDD: 1 Make sure the computer is turned off. 2 Press and hold the 0 (zero) key on your keyboard while powering on the computer. When the computer powers on, the Toshiba Recovery Wizard screen displays. (Sample Image) Toshiba Recovery Wizard screen 3 Select one of the options, and then click Next. The options are: . Recovery of Factory Default Software . Erase the hard disk Getting Started Getting Started Hard Drive Recovery Utilities Recovering the original factory image (recommended recovery method) Recovering a hard disk drive to its out of box state deletes all partitions on the hard disk drive and your information will be lost. Be sure to save your work to external media first. 1 On the Toshiba Recovery Wizard screen, select Recovery of Factory Default Software, and then click Next. The Recovery of Factory Default Software screen appears. (Sample Image) Recovery of Factory Default Software screen 2 Select Recover to out-of-box-state, and then click Next. A confirmat...

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